Summary
✨ AI‑Generated
Work as a senior technical specialist delivering enterprise CRM solutions in an offshore model aligned with UAE working hours. You will design, develop, customize, integrate, and support customer relationship management platforms, while building cloud-based workflows and enterprise APIs. The role combines hands-on coding with troubleshooting and technical delivery across Microsoft business applications.
Highlights
Hands-on senior technical role covering CRM development, cloud integrations, Power Platform, customization, and production support. Offshore work aligned with UAE business hours and exposure to complex enterprise CRM initiatives.
Description
Role purpose:
The Senior Dynamics 365 Developers will provide hands-on technical delivery capacity for CRM development, customization, integrations, Power Platform implementation, production support, and complex technical troubleshooting across our client's CRM initiatives.
Work location/model: Offshore, aligned to UAE working hours.
Main responsibilities
Design, develop, customize, and support Microsoft Dynamics 365 CRM / Dynamics 365 CE solutions.Develop and maintain custom plugins, workflows, custom actions, Power Automate flows, PCF controls, JavaScript, TypeScript, and custom integrations.Build and support Power Platform solutions including Power Apps, Power Automate, Power Pages, and Dataverse.Develop enterprise integrations using Azure Functions, REST APIs, Logic Apps, Service Bus, and Azure API Management.Work with C#, .NET Framework, .NET Core, SQL Server, Web APIs, JavaScript, TypeScript, PCF, and standard design patterns.Support Dynamics CRM on-premises environments, including SQL Server queries, stored procedures, reporting solutions, and environment troubleshooting.Support CI/CD and deployment activities across development, test, UAT, and production environments.Troubleshoot and resolve complex technical issues, production incidents, integration failures, and performance issues.Collaborate with functional consultants, business analysts, architects, business teams, infrastructure teams, and external vendors.Support integrations with external systems and enterprise applications using secure and scalable patterns.Apply Dynamics 365 security models, role-based access control, field security, and enterpriseauthentication principles.Use DevOps, source control, branching, build pipelines, release pipelines, and deployment governance.Prepare and maintain technical documentation, solution design notes, deployment notes, and operational handover material.
Required skills and experience
5+ years of hands-on experience in Microsoft Dynamics CRM / Dynamics 365 CE development.Senior-level experience as Microsoft Dynamics 365 Technical Consultant, Technical Lead, or equivalent CRM technical delivery role.Strong technical background in custom CRM development, integrations, APIs, Azure services, SQL Server, and enterprise application support.Experience in both Dynamics 365 cloud and Dynamics CRM on-premises implementations and support.Strong experience with plugins, workflows, custom actions, PCF, JavaScript/TypeScript, Web APIs, Dataverse, Power Apps, Power Automate, and Power Pages.Good understanding of integration architecture, API security, authentication, authorization, and error handling.Strong analytical, troubleshooting, communication, and documentation skills.
