Senior DevOps Engineer

About The Company First Tech is a technology company focused on building, scaling, and delivering innovative digital platforms across financial services and other industries. We combine technology, product expertise, and a deep understanding of customer needs to create solutions that simplify complex processes and deliver seamless digital experiences. Our platforms are designed to be scalable, reliable, and impactful, helping businesses and customers navigate the evolving digital landscape with confidence. Founded with a vision to accelerate digital transformation, First Tech brings together strong engineering capabilities, product development expertise, and a culture of innovation to build modern solutions that address real-world challenges. By partnering with forward-thinking businesses and developing technology-driven products, we aim to reshape industries and improve everyday experiences. We believe in creating an inclusive, collaborative environment where talented individuals are empowered to innovate, grow, and make a meaningful impact. Job Purpose The Senior DevOps Platform Engineer owns the compute platform on which the group's services run: its design, its day-to-day operation, and its consistency across cloud providers. The role is accountable for a Kubernetes platform that is cloud-agnostic, reproducible in code, and secure by default, and for the platform networking, storage, secrets and database connectivity capability that product engineering teams consume as self-service rather than as hand-built environments. The role also owns the migration of the existing Docker Swarm and IIS-hosted estate onto the standard platform without disrupting the teams that depend on it, sequenced with the product owners of those workloads. This is a senior individual contributor position within a small, senior team carrying group-wide scope. It carries technical ownership rather than line management, and significant influence over the engineering standards adopted across the portfolio. The group operates an AI-first model. AI agentic tooling is the default means of producing work in this role, and the role holder runs it, directs it and remains fully accountable for reviewing and validating everything it produces. Key responsibilities Kubernetes (k3s) cluster lifecycle across AWS, Azure, GCP, and Alibaba — provisioning, upgrades, node management, and capacityCluster networking: CNI, ingress, DNS, service-to-service connectivity, and network policyPersistent storage, CSI drivers, and the operation of stateful workloadsSecrets management (for example HashiCorp Vault): policy design, rotation, and application integrationDatabase connectivity from the platform side — network path, TLS, centrally issued credentials and rotation, and connection pooling — coordinated with the Database teamOn-demand database and cache instances for non-production and ephemeral environmentsBase images, node hardening, and runtime security postureMigration of Docker Swarm and IIS-hosted workloads onto Kubernetes, including robotics workloads, sequenced with the product teams that own themDefinition and maintenance of infrastructure as code; production changes are made through code and pipelines rather than manuallyAuthoring and maintenance of operational runbooks for all owned systemsParticipation in the support rotation, incident response, and postmortem reviewDirect technical partnership with product engineering teams, and with Infrastructure and the Database team on shared operationsRequired skills and experience 5+ years operating production Linux infrastructure, including 3+ years running Kubernetes in productionStrong practical networking: routing, DNS, TLS, overlay networks, and the ability to debug across the cluster boundaryTerraform or equivalent infrastructure as code in a real multi-environment setupOperation of stateful workloads on Kubernetes — storage classes, volume lifecycle, and the associated failure modesSecrets management at production scale — HashiCorp Vault, a cloud-native equivalent, or similar — with a clear view of the tradeoffsA track record of establishing shared engineering standards across teams that previously operated independently, and the stakeholder skills that requiresDesirable: Docker Swarm and experience migrating a Swarm estate to Kubernetes; Windows Server and IIS-hosted .NET workloads; working literacy in SQL Server, PostgreSQL, and Redis; k3s specifically; multi-cloud or cloud-agnostic design; CKA or CKS certification; AnsibleWorking Model: 5 days in office Location: Amman So, what does it really mean to work at First.Tech? We are building a company where people are empowered to do their best work and grow. Our culture is rooted in ownership, collaboration, and continuous learning. As part of First Tech, you will be working in an environment that values innovation, speed, and impact, while giving you the opportunity to shape products that directly affect how people experience financial services. We are an equal opportunity employer and are committed to building a diverse and inclusive team. We welcome people from all backgrounds and encourage you to apply if this role excites you.