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Key Account Manager

Delivery Hero — Poland · Posted ~2 hours ago

Mid Visa History ✓

Skills

Key account management Partner relationship management Business growth Restaurant partnerships Marketing activities Account development Negotiation

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Summary ✨ AI‑Generated

A key account management role focused on building strong relationships with high-value restaurant partners and generating growth through targeted commercial and marketing activities. You will manage partner relationships, identify growth opportunities, and coordinate initiatives that strengthen account performance.

Highlights

Manage strategic partner relationships and drive growth with important restaurant accounts. The role combines account ownership, relationship building, commercial growth, and marketing coordination within a performance-oriented regional team.

Description

Job DescriptionJob Ref ID: JR0085855 Are you hungry, ambitious and looking to take your career to the next level? Say no more! We’re Glovo, one of the fastest-growing multi-category apps out there. A performance-driven, bold and restless tech company. We’re redefining what’s possible, pushing boundaries and aiming for nothing less than excellence and innovation. To make this happen, we're putting together a talent house of high-performing teams and building the largest marketplace in your city, giving you access to anything in minutes! We can only do so with strongly motivated, efficient, passionate, hardworking, creative people. Feel identified? Keep reading! YOUR MISSION As a Key Account Manager, you will be a key role in our regional team. You will be directly responsible to build and maintain good relationships between our partners and our company. You will be generating growth with the most highly regarded restaurants in your cities through organizing marketing activities. THE JOURNEY Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews). Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs. Draw and execute plans, making your partners grow through Promos and Glovo Ads negotiations - sales skills are super relevant. As well as marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling). Ensure that Glovo has the best content by signing exclusivities with partners. Optimise Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc). Improve Glovo’s revenue through commission renegotiation and selling assets. Understand, build action plans and follow up on churned and inactive partners. Improve operational efficiency of our partners by making sure we always deliver the best service to our customers. Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.