VP of Product & Engineering – Back of House

Help make the world more hospitable The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences. You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building. If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here. About the role Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this:This role owns Product and Engineering for Back of House, one of the most complex, multi-service domains on the Mews platform. Back of House covers the operational core that hotel teams rely on every day, and it needs someone who can set the product direction and run the engineering behind it, together. That combined mandate, product and engineering under one person at VP level, is rare, and the scale of hospitality technology right now makes it worth doing well. You'll own the full domain: strategy, roadmap, and the engineering org that builds it, working closely and collaboratively with globally distributed teams across multiple time zones, and reporting into senior leadership. This isn't a narrow platform mandate. It spans product and engineering together, with the scope to make real calls on both, and the trust to run it as one connected domain. Back of House software has to stay reliable at all times and keep improving, without ever pausing customer delivery to get there. The next phase of this role is about applying AI directly to the systems that support hotel teams, not just internal tooling, at a scale most engineering leaders never get to work at. What You Would Do Own product and engineering strategy for Back of House end to end, across a genuinely multi-service architecture. Run globally distributed engineering teams across multiple time zones, building the structures that let them ship together. Build out a management team and develop senior ICs, growing a culture that holds up at scale. Improve reliability, performance and technical debt as ongoing disciplines, without stopping delivery to do it. Decide where AI genuinely belongs in the Back of House product, and ship AI-driven improvements that change how hotel teams work day to day. AI Fluency Level 4: in this role that means going beyond using AI to move faster yourself. You'll decide where AI belongs in the Back of House product, understand the underlying models and infrastructure well enough to make real engineering calls about them, and have already shipped something where AI was a core part of the product, not a feature added on afterwards. For more information on AI fluency at Mews, please refer to AI Fluency at Mews: A Comprehensive Guide for Candidates on Confluence. What You Would Bring Combined Product and Engineering ownership at VP level, with clear, end-to-end ownership of a complex, multi-service product domain. A track record running globally distributed engineering teams across multiple time zones. Experience operating inside a scaling SaaS business, ideally Series C through pre-IPO or recently public, as an operator rather than an adviser. Effective people leadership: managing managers, developing senior ICs, and building healthy team cultures at scale, plus a track record of improving reliability, performance and technical debt without stopping delivery. AI Fluency Level 4 or the equivalent hands-on experience: you've shipped AI as a genuine part of a product, not just used it to speed up your own workflow. Nice To Have Hands-on experience in hospitality technology: PMS, POS, channel management, revenue management, or closely adjacent systems. Travel tech experience (airlines, GDS, travel management companies), or comparable operationally critical, high-availability B2B platforms. Founder or early-stage builder experience, having built products from zero to scale. Spain€220.000—€280.000 EURUK£140,000—£260,000 GBPNetherlands€220.000—€280.000 EURFrance€220.000—€280.000 EURGermany€220.000—€280.000 EURSweden1 367 500 kr—2 330 500 kr SEKUnited States $280,000—$350,000 USDIreland€220.000—€280.000 EURPay Transparency at Mews Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range. This salary disclosure is provided in compliance with applicable pay transparency legislation. We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process. If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process - your recruiter will be able to help. What’s in it for you? Our success is powered by our incredible people, supported by benefits that help them thrive. Global benefits No matter where you’re based, you’ll enjoy: Unlimited paid holiday (yes, really) Participation in our company share program Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service) An annual Learning budget of €300 (and more for high performers) to support your development Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself A work from anywhere policy with flexibility to work abroad for a few weeks each year Relocation options, available after one year Flexible, hybrid working options A home office setup budget to make your workspace your own and a monthly work-from-home allowance Claude tokens, so you can automate workflows and build smarter, more efficient ways of working Local benefits You'll receive additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks. Ask us about it during your interview process. Life at Mews We’re an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products and a more welcoming company. We also believe transparency is important when deciding if you're the right fit. Mews is an ambitious, high-pressure environment of continuous learning and high standards. Success here requires resilience, adaptability and a willingness to solve difficult problems. A few things that define how we work: High autonomy means high responsibility. People are expected to take ownership and drive outcomes. There isn’t a detailed playbook for everything, and that’s part of what makes the work challenging – and rewarding. Change is constant. We’re growing quickly and adapting as we scale. Teams, processes and priorities continue to evolve, and only people who stay curious and agile will thrive. We’re remote-first, not relationship-free. Flexibility is core to how we work, but strong relationships still matter. Our teams are global, so we need expert collaborators and communicators to help us move forward together. AI is an integral part of our processes. It’s not here to steal people’s jobs, but to amplify efficiency and productivity. We’re motivated to proactively use the technology to seek out better ways of working and share our findings with the rest of the company. If there's anything we can do to support you during the application process, let us know. We don't discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, veteran status, disability or any other protected characteristic. One final thing: don't hold back. If you don't meet 100% of the criteria in this job description but you're certain you could make a big impact, apply. Everyone should have equal access to opportunities, and we're committed to providing an inclusive experience. If Mews sounds like the kind of environment where you'd thrive, we'd love to hear from you.