Senior Software Engineer

We are Printed.com, one of the largest and fastest growing on-line print shops in the UK. We are filled to the brim with a passionate team who are mad about printing, designing, building and growing the business. In the office you'll find that we are forward-thinking, with a mission to be creative, innovative and to help our customers. We are constantly investing in new products and using technology to improve how we increase our market share and take advantage of new opportunities. Catch us in our production space and you will find a fast-paced, dedicated team who endeavour to reach perfection for our customers. We're a growing company with offices in London and Newcastle, looking for employees that are equal parts dynamic and enthusiastic. People brimming over with new, original ideas that they just can't wait to share with their team and bring to life. Printed.com is looking for a Senior Software Engineer to join our Engineering team as we scale our platform across UK and US markets, reporting directly to our Head of Engineering. You'll work across a mix of PHP (Symfony/Laravel) applications running on AWS (EC2 and EKS), contributing hands-on to multiple concurrent projects while helping raise the bar on engineering practices across the team. This role carries the scope and expectations of someone who takes the initiative on ambiguous or unowned problems with little to no guidance, is comfortable moving fluidly between workstreams, conversations, and challenges, and can dig past the symptom to find the actual root cause. You'll be trusted to own technical decisions and help set technical direction, not just execute against a spec, and to bring that same drive to mentoring others as the team continues to mature. This is a hybrid role with minimum of 2 days required in our Cramlington office. Requirements Responsibilities Ownership & Initiative Take the initiative on problems with little to no guidance — spotting what needs doing, digging past the symptom to find the actual root cause, and driving the technical decisions needed to resolve it, working closely with the Engineering Leadership Team, Head of Engineering and Head of Programme to keep that aligned with the wider technical direction. Multi-Project Delivery Work across several concurrent workstreams — spanning feature development, platform improvements, and infrastructure initiatives — balancing competing priorities while maintaining code quality and delivery pace. Engineering Best Practices Champion and help embed engineering best practices (code review standards, testing, CI/CD, documentation) across the team, acting as a role model for the standard of work expected from senior engineers. Process & Ways-of-Working Adoption Support the rollout and adoption of new tools, processes, and ways of working as the engineering function matures, helping teammates understand the "why" behind changes and troubleshooting adoption friction. Mentoring & Technical Guidance Mentor less experienced engineers through pairing, code review, and informal guidance, helping build technical capability and confidence across the team. Key Skills Our stack is PHP (Symfony/Laravel) with Vue.js front ends — but we're open to strong engineers from other frameworks (e.g. Rails, Django, .NET) or other JS frameworks (React, Angular) who can demonstrate solid fundamentals and pick things up quicklyComfortable working across JavaScript, SCSS, and Twig as part of day-to-day full-stack delivery, or a proven track record of moving fluently across a similar front-to-back stackSolid working knowledge of AWS (EC2, EKS/containers, RDS, or similar services)Background in DevOps, platform, or infrastructure engineeringComfortable working across multiple projects and shifting prioritiesConfident, senior-level communicator able to work autonomously and influence without authorityExperience mentoring or supporting the development of other engineersFamiliarity with observability tooling (e.g. Grafana, Prometheus/Mimir) is a plusPragmatic approach to trade-offs between speed, technical debt, and long-term maintainabilityA genuine self-starter — comfortable picking up an ambiguous or unowned problem, working out what's really going on, and driving it to a solution with minimal handholdingApproaches technical disagreement collaboratively — pushes back on ideas, not people, and can hold a firm position without it turning combativeCost-conscious when working with cloud infrastructure — thinks about the cost implications of architectural decisions, not just the technical onesComfortable working with legacy and end-of-life systems — able to help modernise incrementally without needing a clean-slate rewriteSecurity-conscious by default — thinks about access control, dependency hygiene, and data handling as part of normal development, not as an afterthought Benefits 22 days holiday Plus 8 days bank holidays Staff discounts & Friends and Family discountsCycle to work scheme, Tech Scheme and EV Scheme (subject to conditions)Breakfast and drinks provided on days you work in the office1 Charity Day per year Summer and Christmas PartiesStreet food daysPerkbox membershipEnhanced parental leave Staff discount on print