Accounts Payable Service Delivery Lead

Delivery Hero — Germany · Posted ~1 hour ago

Lead Full-time Visa History ✓

Skills

Accounts payable Service delivery management SLA/KPI management Team leadership Performance management Process management Stakeholder management Internal controls Risk management Regulatory compliance Hiring and onboarding

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Summary ✨ AI‑Generated

Lead a regional Accounts Payable service delivery function and shape efficient, well-controlled finance processes across multiple business areas. You will own service performance against SLAs and KPIs, coach and develop team members, support hiring and onboarding, collaborate with cross-functional stakeholders, and ensure compliance with regulations, internal controls, and risk-management requirements.

Highlights

Leadership opportunity with ownership of regional accounts payable operations, service performance, team development, process improvement, compliance, and cross-functional collaboration.

Description

Job DescriptionOur Regional Finance Team is seeking a highly motivated individual as Accounts Payable Service Delivery Lead, to proactively lead and shape AP processes across all of foodpanda’s verticals (i.e. Platform and New Verticals), and to ensure effective controls and efficient process are in place. Responsibilities: Primary: Lead and manage the end-to-end Accounts Payable function across the regionOwn and manage the service delivery and performance with defined SLAs/KPIs in the assigned regionCoach and develop team members to drive a high-performing culture to support talent density and robust succession planning; conduct performance reviews, manage employee development, and address performance issues.Support hiring decisions and onboarding of employeesCollaborate with process and cross-functional stakeholders to ensure effective and efficient process operations.Ensuring the process complies with any regulations and internal controls/risk management measuresSupport and implement cost optimization initiatives and productivity improvements.Provides input to enhance policies, procedures, and controls based on practical experience and dataAble to prepare detailed reporting, provide analysis or insights on various data/reports and present performance results to relevant stakeholders in governance forums for the assigned region (e.g. Monthly, Quarterly Business Review, etc.).Liaise with the Regional Process Owners and GRC on managing relevant policies and procedures affecting AP processesLead and/or support standardization and optimization initiatives across regions, identifying process bottlenecks to spearhead innovative solutions and foster a culture of continuous improvement.Actively help to solve systemic or complex issues and problems in an effective manner