Lead Cloud Operations Engineer

Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your impact As a Lead Site Reliability Engineer, you will play a pivotal role in ensuring the reliability, scalability, and performance of OpenText's hosted cloud applications and platforms. You will drive operational excellence across complex production environments, lead cloud infrastructure initiatives, support critical deployments and migrations, and champion automation and resiliency best practices. Your expertise will directly influence service stability, client satisfaction, and the successful delivery of cloud-based solutions. What The Role Offers Opportunity to lead cloud operations and site reliability initiatives across enterprise-scale environmentsOwnership of cloud platform architecture, automation, deployment, and operational excellenceExposure to cutting-edge technologies including Kubernetes, Terraform, GCP, AWS, Cloud Foundry, and DevOps toolchainsCollaboration with Product Development, Professional Services, Client Support, and Engineering teams globallyHands-on involvement in cloud migrations, disaster recovery planning, and production incident managementA dynamic environment where you can drive continuous improvement, innovation, and platform resiliency What You Need To Succeed Several years of experience supporting cloud applications, platforms, and enterprise infrastructure, with a Bachelor's degree in Computer Science or a related fieldStrong expertise in DevOps and cloud technologies including GCP, AWS, Kubernetes, Terraform, CI/CD pipelines, and infrastructure as codeExperience automating operational processes using tools and scripting languages such as Ansible, Chef, Puppet, Python, Go, Bash, or PowerShellDeep understanding of Linux administration, containerized deployments, virtualization, cloud architecture, monitoring, and high-availability platformsProven experience managing production incidents, root cause analysis, disaster recovery activities, and 24x7 operational support environmentsExcellent communication, analytical, and problem-solving skills with the ability to prioritize work and collaborate effectively across teams One last thing OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.