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Strategic Account Manager, Bulgaria

Delivery Hero — Bulgaria · Posted ~2 hours ago

Senior Visa History ✓

Skills

Account management Partner relationship management Business development Negotiation KPI analysis Reporting and dashboards Marketing activations Performance analysis

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Summary ✨ AI‑Generated

Join a dynamic partnerships team as a Strategic Account Manager, where you will build and strengthen relationships with major brands, stores, and restaurants. You will identify partner needs, negotiate promotional opportunities, drive marketing activations, improve commercial performance, monitor KPIs, prepare performance reports, and onboard new strategic partners. The role offers substantial ownership over partner growth and the opportunity to work directly with influential businesses.

Highlights

Opportunity to manage high-value partner relationships, drive business growth through commercial and marketing initiatives, analyze performance metrics, and lead onboarding while working closely with prominent brands and businesses.

Description

Job DescriptionYOUR MISSION: As an Account Manager, you will be a key role in the Glovo Partners & Brands team. You will be directly responsible to build and maintain good relationships between our partners and our company. You will be liaising with the most highly regarded brands, stores, and restaurants in your city. THE JOURNEY: Build and maintain relationships with Glovo’s top Partners in the country - establish excellent relationships through consistent and proactive communication, identifying their needs and building engagement (meetings and business reviews) Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (e.g., selling items, Average Order Value, Conversion Rate, etc.) Onboard new top partners on our platform by providing them all the necessary tools and information Be responsible for our partners business performance, analyze their main KPIs and ensure growth Prepare reports and dashboards to present to partners / use as source of operational improvements Get feedback from our partners and translate it into product, marketing and operations improvement Lead commercial renegotiations to establish a strong partnership with sustainable economics Support closing partner deals along with the sales team leader if / when needed Actively collaborate with your colleagues and learn from each other in a supportive environment Be a part of a team that will support your commercial development by giving you the opportunity to do rotations into other parts of the business (i.e., sales, qcommerce, and more)