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Senior Account Manager – City Development, Italy

Delivery Hero — Italy · Posted ~2 hours ago

Senior Visa History ✓

Skills

Strategic account management City development Market expansion Partner acquisition Pipeline management Operations coordination Performance optimization Promotions strategy Mapping tools KPI analysis Operational dashboards

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Summary ✨ AI‑Generated

Lead the strategic and operational development of a regional group of cities. You will decide expansion priorities, manage partner acquisition, improve marketplace fundamentals, coordinate with operations, optimize affordability and content quality, and guide markets toward mature and profitable performance.

Highlights

Own the growth strategy for a regional cluster of cities, combining market expansion, partner acquisition, operational improvement, commercial planning, and end-to-end accountability for city performance.

Description

Job DescriptionJob Ref ID: JR0085391 Your Mission: As a Sr Account Manager in the City Development team, you will take full strategic and operational ownership of a regional cluster of cities. You will be the single point of accountability for their growth: deciding where we expand, which partners we bring onto the platform, how we fix the fundamentals of the user experience— all the way to handing over a mature, profitable, market-leading city. Own your focus cities end-to-end: Coverage & Maps: drive expansion decisions and coordinate with Operations on decisions to improve the presence in your cities. Content: set partner acquisition priorities, own pipeline execution, manage & Grow your cities’ top partners. Fix the Basics: directly drive partner uptime improvement through targeted outreach, menu quality and CTDP optimization, and review AVR/shrinking thresholds to prevent content reductions triggered by ops tools. Affordability: own and execute the city-level promotional plan with city top partners. Reporting: own the city-level Weekly Business Review. What success looks like: Promotional presence in your cities— work with your top partners to execute appealing promotions. Focus on growing your priority cities.