Lead, Telesales Performance

Job DescriptionThe Telesales performance lead will lead the acquisition of quality vendors via telesales by driving data-driven performance insights, defining incentives and targets, and enhancing reporting processes. You’ll manage and motivate the telesales team to meet key objectives, while closely collaborating with the Pandora strategy team to implement productivity-enhancing tools and feedback. Main responsibilities: Performance Monitoring & Data Insights: Oversee telesales performance metrics to drive the acquisition of high-quality vendors, using data-driven insights to identify opportunities for improvement.Incentive & Target Setting: Define and implement clear targets and incentive structures for telesales teams, ensuring alignment with overall team goals and OKRs.Reporting & Process Enhancement: Develop comprehensive reporting systems and improve processes to provide actionable insights and enhance telesales efficiency.Team Leadership & Management: Lead, support, and manage telesales team members, fostering a high-performance culture and maintaining alignment with team goals.Productivity Tools & Strategy Collaboration: Leverage performance tools to boost productivity and work closely with the Pandora strategy team to deliver continuous improvements aligned with strategic goals.