Software Developer, GO Systems

GO Systems, within Product and Regulatory Operations (PRO), is a technically-minded team responsible for developing and executing a unified, interoperable infrastructure strategy across Global Operations (GO). The team drives production workflow maturity by identifying tooling strategies that solve complex operational business problems and partnering with key engineering teams to execute against those strategies at scale.We are looking for an experienced full-stack software developer to join GO Systems. In this role, you will lead architectural decisions for our support platform and internal tooling ecosystem, driving solutions that remove engineering bottlenecks, accelerate operational workflows, and enable Global Operations to scale effectively across a diverse, multinational environment. Software Developer, GO Systems Responsibilities: Lead the design and implementation of scalable full-stack solutions using PHP/Hack and JavaScript/React that power operational workflows across the family of appsDefine and contribute to the long-term technical architecture and roadmap for GO Systems tooling, aligning infrastructure strategy with Global Operations business prioritiesIdentify and resolve systemic engineering bottlenecks across the GO tooling ecosystem, driving measurable improvements in platform reliability and operational efficiencyPartner with engineering, product management, legal, partnerships, and business development stakeholders to translate complex operational requirements into robust technical solutionsChampion engineering best practices for design reviews, code quality, and incident management processes across GO SystemsDrive adoption of AI and automation technologies within Global Operations to improve workflow efficiency and support experience qualityLead cross-functional technical alignment across organizational boundaries, influencing roadmaps and priorities for partner engineering teamsGather, analyze, and apply operational data to identify systemic gaps and design tooling solutions that improve the end-to-end support experienceDevelop business cases and technical proposals that support new and improved processes for consumers, businesses, and partners leveraging Meta's productsMentor other engineers across the team, elevating technical craft and promoting operational excellence and continuous improvement Minimum Qualifications: Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience6+ years of experience building and shipping full-stack projects across frontend, backend, and data layers6+ years of experience driving end-to-end execution of complex, multi-team technical projects while contributing to technical strategy and roadmapsExperience architecting and scaling internal tooling platforms or operational support systems in a large, multinational environmentExperience communicating technical decisions and influencing cross-functional partners across large organizations through written proposals and design documentationExperience working across global, multicultural teams to design and improve business operations and tooling Preferred Qualifications: Experience with workforce management tooling, bug management systems, or customer support platform developmentExperience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologiesExperience with process change management or large-scale process improvement initiatives within a global operations or trust and safety contextDemonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)Experience integrating AI or machine learning capabilities into operational workflows, including responsible AI practices such as bias mitigation and quality reviewExperience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologiesExperience with agile and scrum development methodologies applied to delivering complex operational tooling roadmaps About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com. $142,000/year to $201,000/year + bonus + equity + benefits Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.