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Forward Deployed Engineer

Analytics Company — Georgia · Posted ~4 hours ago

Full-time

Skills

Backend engineering Systems integration LLM and agent tooling Enterprise systems Microsoft 365 ServiceNow Customer-facing engineering Technical communication English communication LLM AI agents Backend integrations

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Summary ✨ AI‑Generated

Work directly with enterprise customers to identify useful applications for AI agents, implement and integrate them into existing systems, and own deployments from pilot through production handoff. You will work across backend integrations, LLM and agent tooling, enterprise platforms, process analysis, troubleshooting, and stakeholder communication.

Highlights

Highly customer-facing engineering role with end-to-end ownership of AI agent deployments. Offers hands-on work across enterprise systems, integrations, LLM tooling, process improvement, and direct collaboration with non-technical stakeholders.

Description

What you will do Work directly with a customer’s HR, Finance, Procurement and IT teams to map their processes and decide where an AI agent fits, and where it does not.Implement, configure and integrate agents inside the customer’s environment: Microsoft 365, ServiceNow and the systems already in place.Own the rollout end to end: pilot, measure what the agents deliver, fix what does not work, and hand over a running setup.Feed what you learn back to the platform team as concrete requirements, bugs and reusable components.Explain technical trade-offs to non-technical stakeholders and keep the customer confident throughout. What we expect Strong engineering background in at least one of: backend and integrations, LLM and agent tooling, or enterprise systems such as Microsoft 365 and ServiceNow.Comfortable shipping in a customer’s environment rather than behind a backlog, and taking decisions without waiting for a ticket.Clear written and spoken English; ability to run a workshop and a demo.Willingness to travel to customer sites when a deployment needs it. Nice to have Experience with identity, access management or IT governance in large organisations.Prior consulting, solutions engineering or forward-deployed experience.Kubernetes, CI/CD and observability basics. What we offer A small team with direct access to the founders, the platform engineers and the customer.Offices in Vilnius (K16 office center, Kauno g. 16 - 305) and Tbilisi (Terminal co-working, Chavchavadze Ave. 37m); remote work within the team is common.Real ownership of deployments that decide whether an early-stage product succeeds. How to apply Send a short note and your CV or LinkedIn profile through our contact form. Tell us about one system you integrated with and what went wrong.