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Application Support / Software Engineer

Ubique Systems — Germany · Posted ~3 hours ago

Mid Contract Remote Around €55000 per annum

Skills

Application Support Production Support L1/L2 Support Incident Management Troubleshooting ITIL Ticketing Systems German C1 or Native Technical Documentation DMS

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Summary ✨ AI‑Generated

A fully remote application support and software engineering role for a one-year engagement, with occasional travel within Germany. You will provide L1/L2 production support, investigate and resolve incidents, support business-critical operational workflows, follow ITIL-based processes, and collaborate with development and infrastructure specialists. Advanced German communication skills are mandatory.

Highlights

Fully remote role within Germany/Europe with a permanent-style operational focus and occasional travel to Munich. The position offers a mix of application support, troubleshooting, stakeholder communication, and collaboration with development and infrastructure teams, with compensation around €55,000 annually.

Description

Hiring: Application Support / Software Engineer Role: Application Support / Software Engineer Contract: 1-Year Fixed Term / B2B Contract Location: Fully Remote, Germany/Europe Travel: Occasional travel to Munich Compensation: Around €55,000 per annum German: C1 or Native – Mandatory Key Responsibilities: Provide L1/L2 application and production support for DMS applications.Troubleshoot, analyse and resolve application incidents and service requests.Support dealership processes including Sales, Service, Parts, Warranty, Billing and Inventory.Manage incidents through ITIL-based processes and ticketing tools.Work with L3, Development and Infrastructure teams for complex issues.Communicate effectively with German-speaking users and stakeholders.Maintain knowledge articles and support documentation. Key Requirements: Automotive/Automobile domain or Dealer Management System (DMS) experience.Application/Production Support experience OR strong dealership IT/system experience.Good understanding of at least one dealership function such as Sales, Service, Parts, Warranty or Billing.Troubleshooting knowledge of .NET, Java, C++, or Mainframe/COBOL.Experience with ticketing tools and ITIL processes.Strong analytical and problem-solving skills.German language proficiency at C1 level or above is mandatory. If you have relevant Automotive + DMS/ Automotive/Automobile domain + Application Support experience and are interested in a fully remote opportunity, please share your CV. #Hiring #OpenToWork #ApplicationSupport #ApplicationSupportEngineer #SoftwareEngineer #AutomotiveJobs #AutomotiveIT #DMS #DealerManagementSystem #ProductionSupport #L1Support #L2Support #ITJobs #GermanJobs #GermanSpeakingJobs #RemoteJobs #B2BContract #GermanyJobs #MunichJobs