End User Computing Engineer

Happiest Minds Technologies — Oman · Posted ~7 hours ago

Visa History ✓

Skills

Azure Virtual Desktop Windows 365 Windows troubleshooting user support session management user profile configuration performance monitoring

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Summary ✨ AI‑Generated

Work as an End User Computing Engineer supporting virtual desktop environments and helping users maintain reliable access to their digital workspaces. You will troubleshoot connectivity, performance, disconnect, and login issues; monitor sessions and usage metrics; configure profiles and settings; and ensure required applications and resources are available.

Highlights

A hands-on end-user computing role focused on supporting virtual desktop environments, resolving user access and connectivity issues, monitoring performance, and ensuring users have reliable access to applications and resources. The position also encourages continuous learning and adaptability.

Description

Job Title: EUC Engineer ? End User Computing Services (EUCS) Roles & Responsibilities Continuously learning new skills, frameworks, tools, and techniques to enhance skills. Communicating effectively with team members and stakeholders. Being flexible and adaptive to changing project requirements, technologies, and priorities. Actively seeking feedback, learning from experiences. Desired Qualification, Experience, And Skills Assist users with basic issues related to AVD & Windows 365 environments. Provide assistance to users accessing Azure Virtual Desktop & Windows 365 environments. Help troubleshoot connectivity and performance issues. Monitor user sessions and ensure they are running smoothly. Assist users with session - related issues, such as disconnects or log - in problems. Help configure user settings and profiles within the AVD environment. Ensure that users have access to the necessary applications and resources. Monitor usage metrics and performance indicators for AVD. Monitor user accounts and ensure proper licensing. Report any anomalies or issues to Level 2 support. Service Desk