Applied AI Engineer

Who We Are Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes - it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment and remediation without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2026, Action1 was recognized by Inc. 5000 as the fastest-growing founder-led cybersecurity company in America. At the helm of Action1 are industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. The Role We are looking for a Applied AI Engineer to build and operate LLM-powered internal solutions, tools, automations, and customer-facing AI features end-to-end. We are not building AI for the sake of AI, or to follow hype or impress investors. We care about AI that works in real life and solves actual problems. Technology choices and product decisions are not simply handed down from the top. You will have room to shape the solution, challenge assumptions, choose the right tools, and influence the result. What You'll Do Build and operate LLM-powered internal solutions, tools, and automations end-to-endShip customer-facing AI featuresDrive technical decisions from design through production rolloutOwn systems in production, including monitoring, reliability improvements, and incident response participationBuild and maintain LLM evaluation workflows, including quality/safety checks, baselines, and regression detectionPartner with R&D, product, and security teamsEvaluate emerging AI technologies and patterns, and advocate adoption when justified What We're Looking For Strong software engineering fundamentals with hands-on ownership of production systems; Python requiredSolid LLM application development experience, including context design, structured outputs, and orchestrationHands-on experience with LLM evaluations, including experiment design, regression detection, gating, and observabilityExperience building and operating backend services/APIs in productionExperience designing multi-service architectures and reliable integrations, including stable service contracts, retries, and failure recoveryWorking knowledge of operating production databases, including schema design, indexing, migrations, and backup/restoreHands-on experience with containerized workloadsAbility to balance output quality, latency, and cost in production AI systems Nice to have Experience with agentic systems or RAG, including evaluationExperience building lightweight user interfacesExperience shipping high-adoption internal developer or operations toolingJavaScript/TypeScriptAWS deployment and operations experienceExperience with runtime isolation and sandboxing for sensitive executionExperience in B2B SaaS, security, compliance, or data governance contexts Technology we use You do not need to have experience with every tool listed below, but this is the environment we work with now: Python, uv, FastAPI, PydanticAIPostgreSQL, Docker, Docker ComposeAWS: EC2, ECR, S3, LambdaInterfaces and tooling: Streamlit or similar tools, pytest, ruff, pyright, OpenTelemetry What We Offer: Fully remote work, giving you the flexibility you need in the modern worldA collaborative environment encouraging you to own your domain and implement best practicesStable income, benefits, flexible working hours, and opportunities for promotion.Friendly and professional peers, eager to help and help you grow.A multitude of interesting challenges and opportunities.