Product Development Coordinator

About Us: Awarded 2026 PPAI Greatest Companies to Work For At Imprint Plus, we don’t just design and produce identification solutions, we bring ideas to life right here from our Richmond, BC location. For over 44 years, we’ve been leading the industry, serving Fortune 500 companies and over 50,000 businesses across 100+ countries. As part of the Avery® North America division of CCL Industries Inc., we enjoy the best of both worlds: the close-knit culture of our team and the backing of a global leader in specialty label and packaging solutions. Position Summary: We are looking for a driven Product Development Coordinator to support the successful execution of the product lifecycle by coordinating product data, documentation, testing, launch readiness, and cross-functional activities. Working closely with the Senior Product Manager, this role ensures products are fully documented, tested, accurately configured, and ready for manufacturing, sales, marketing, and customer use. Key Responsibilities: In this role, you will: · Create, organize, and maintain accurate product master data, including item codes, Business Central Item Cards, product attributes, specifications, dimensions, weights, packaging details, drawings, die lines, certifications, and supporting documentation. · Manage product revisions and ensure all product documentation remains complete, current, and accessible throughout the product lifecycle. · Own the day-to-day execution of prototypes and production testing activities, support the development and maintenance of product QA protocols, document testing results, and follow up on required actions. · Ensure quality requirements and documentation are completed before product launch. · Coordinate product launch readiness activities across Product, Operations, Purchasing, Marketing, Sales, Finance, Customer Experience, and IT. · Maintain launch checklists, project timelines, product information, ERP setup details, training materials, and other launch-related requirements to support successful product release. · Own the execution of new product introductions, product changes, product updates, and product discontinuations by coordinating activities across internal systems and departments. · Develop and maintain internal product training materials, user guides, manufacturing documentation, reference materials, and the product documentation library. · Assist the Senior Product Manager by gathering customer feedback, competitive information, market research, and supporting analysis for product initiatives. · Coordinate product development activities across departments, track project milestones, follow up on outstanding actions, and communicate risks that may impact launch schedules. Qualifications: Diploma or bachelor’s degree in business, Product Management, Engineering, Manufacturing, Marketing, Supply Chain, Project Management, or a related field, or an equivalent combination of education and experience.2+ years of experience in product coordination, product development, manufacturing, project coordination, engineering support, quality assurance, or a similar role.Experience working in a manufacturing or B2B environment is preferred.Experience working with an ERP system, preferably Microsoft Business Central, is considered an asset. Skills & Knowledge · Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously. · Exceptional attention to detail and commitment to data accuracy. · Strong written and verbal communication skills. · Ability to work effectively with cross-functional teams, including Product, Operations, Purchasing, Marketing, Sales, Customer Experience, Finance, and IT. · Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Teams. · Ability to learn technical product information and translate it into clear documentation and training materials. · Experience creating and maintaining documentation, procedures, specifications, or technical information. · Strong analytical and problem-solving skills with the ability to identify process improvements. · Ability to work independently while effectively managing deadlines and changing priorities. Preferred Qualifications · Experience with product master data management or ERP item setup. · Experience coordinating product launches or product lifecycle activities. · Familiarity with quality assurance processes and product testing. · Experience creating training materials or standard operating procedures. · Knowledge of manufacturing processes, product documentation, or engineering change management is an asset. Key Performance Indicators (KPIs): · Maintain accurate and complete product data, documentation, specifications, and ERP item setup. 98% accuracy rate for product data and ERP item setup, measured by number of corrections or rework items found after submission. · Complete launch readiness checklists, product setup, and required documentation on time, completed by agreed deadline. · Ensure testing results, QA requirements, and follow-up actions are documented and completed within agreed timelines. 100% of QA/testing action items documented. · Keep product revisions, training materials, and internal documentation current and accessible. Updates completed within 5 business days of an approved revision or product change. · Track project milestones, follow up on action items, and escalate risks or delays in a timely manner. · Support effective cross-functional coordination to help deliver successful product launches and lifecycle updates. Benefits: · Casual dress · Company events · Dental care · Disability insurance · Pension Plan Matching · Employee assistance program · Extended health care · Life insurance · On-site parking · Paid time off · Vision care