Summary
✨ AI‑Generated
Take ownership of operations for a large-scale on-premises, multi-tenant data and AI platform. You will investigate and resolve incidents end to end, monitor service objectives and error budgets, manage tickets against SLAs, and build infrastructure using virtualization, containers, monitoring, and automation in a real data-center environment. The engagement is initially 15 months with up to 80% home office.
Highlights
High ownership of infrastructure and incidents, substantial home-office flexibility, strong compensation, and hands-on work with an on-premises data and AI platform.
Description
DEVOPS & INFRASTRUCTURE OPERATIONS ENGINEER | BERLIN
15-Month Secure ANÜ Engagement — Up to €100,000 p.a.
— Up to 80% Home Office
C1 German and B2 English are both required.
THE ROLE
Most DevOps roles now mean managing someone else's cloud.
This one is the opposite.
It is an on-premise, multi-tenant data and AI platform that serves every Federal Ministry in Germany and their data labs, and you would be one of the people keeping it running.
That means owning incidents end to end rather than passing them on.
Investigating, diagnosing, resolving, and then running a blameless post-mortem so it does not happen twice.
It means watching SLO alerts and error budgets across the platform, working tickets to SLA, and knowing when to escalate rather than sitting on something.
And it means building the infrastructure underneath — virtualisation, containerisation, monitoring, automation — in a real data centre rather than a console.
YOU WILL
Own reported customer issues end to end and drive them through to resolutionInvestigate and diagnose service problems, and manage incident response from detection to post-incident reviewMonitor and maintain SLO alerts and error budgets across the platformProcess support tickets to SLA and escalate through defined routes when neededBuild and maintain on-premise data centre infrastructure — virtualisation, containerisation, monitoringFind the automation opportunities and implement themIntegrate and develop software systems for a multi-tenant data and AI platform
ESSENTIAL REQUIREMENTS
A degree in Computer Science, a completed Fachinformatiker qualification, or an equivalent — the client weighs the apprenticeship route equallyAt least 3 years hands-on in IT operations or production supportSolid system administration experienceSolid hands-on LinuxWorking knowledge of ITIL fundamentalsGerman at C1 or above — written and spoken.
A hard requirement, not a preferenceEnglish at B2 or aboveCitizenship of an approved country under the reguläre Staatenliste.
This is a country of birth test and it applies regardless of naturalisation
ADVANTAGEOUS
Three or more years of 2nd or 3rd level support, or Kubernetes operationsAt least three of: Kubernetes, OpenShift, Docker, PostgreSQL, Grafana, Prometheus, GitLab, TerraformAWS, Azure or Google CloudJira and ConfluenceScripting in Python, Bash, Go, Ruby or PerlWillingness to take part in an on-call rotation
WHY THIS ONE
Up to 80% home office.
On a security-cleared federal platform that is genuinely unusual, and it is not a temporary arrangement.
It is on-premise and it matters.
Every Federal Ministry uses this platform.
When it is down, that is not a dashboard nobody looks at.
And the apprenticeship route counts.
The client weighs a completed Fachinformatiker equally with a degree, and says so.
Most adverts for this kind of work do not.
THE DETAILS
Location: Berlin — up to 80% home office
Contract: 15-Month Secure ANÜ Engagement running to 31 December 2027
Hours: 35 per week
Salary: Up to €100,000 p.a.
depending on experience
Start: ASAP
