Onsite IT Support Engineer

Contract: 12 months (subject to extension). Location: Amsterdam, Netherlands. Salary: Not a constraint for the right candidate! Experience: 8-10 years. Hybrid: 2 days Work from Home 3 days Work from Office Your Profile & DNA: We are looking for an experienced Onsite IT Support Engineer to provide hands-on L1/L2 workplace IT support within an enterprise environment. If you enjoy solving technical problems, working directly with users, and keeping workplace technology running smoothly, this could be a great opportunity. Roles & Responsibilities Provide L1/L2 onsite IT support for incidents and service requestsTroubleshoot workplace hardware, software, and connectivity issuesSupport LAN and Wi-Fi incidents and perform onsite network interventionsProvide technical support for enterprise printing servicesSupport hardware deployment, installation, replacement, and configurationManage IT assets and maintain accurate records using ServiceNowHandle incidents effectively, including high-pressure and business-critical situationsWork with network, infrastructure, and specialist teams to resolve complex issuesFollow security, compliance, and operational proceduresParticipate in governance and service improvement activitiesIdentify opportunities for automation and process improvement Qualification & Experience A Bachelor's or Master's Degree or equivalent.Strong experience in onsite IT support within an enterprise environmentProven L1/L2 troubleshooting experienceHands-on experience with ServiceNow incident managementStrong LAN/Wi-Fi support experienceGood knowledge of printing support and troubleshootingExperience with hardware deployment and asset managementExcellent customer service and communication skillsAbility to work effectively under pressureStrong understanding of IT security, compliance, and operational proceduresNice to Have Microsoft Intune / MDMSCCM / Microsoft Endpoint Configuration ManagerStructured cabling experienceITIL FoundationMicrosoft endpoint fundamentalsAutomation or scripting experienceContinuous improvement mindset What do we offer? If your profile matches the job requirement and you are interested to be presented to our clients, then please apply and don’t forget to attach your updated CV in line with the JD! This position is for 1 year with possibility of extension. We offer competitive Gross Salary in line with the market standard. Besides that, we offer following benefits, such as: 20 days of holiday per yearEncourage Personal Development - Certification (Certification Charges reimbursed)Income Tax Return FilingWe provide Visa Sponsorship for Candidate & DependantsPossibility of bonus Who we are: A2G Consulting also known as "A2G Technologies" is one of the fastest growing staffing companies in North Brabant region, Netherlands. We cater to Asia and Europe market focusing on high tech & non-high-tech clientele; headquartered in Eindhoven, Netherlands with a branch office in India (Bangalore & Pune) & Dubai. We successfully find a candidate and ensure that they get opportunities in line with their aspirations. We offer visa sponsorship for local & international candidates for career-enhancing opportunities. We strongly believe in equal opportunities and hence have a pool of resources with diversified ethnicity. You will be deployed and work at one of our client sites.