Summary
✨ AI‑Generated
Join an agile delivery team responsible for enhancing web applications, resolving production incidents, reducing technical debt, and supporting ongoing releases. You will maintain Angular frontends and .NET backends, write and optimize T-SQL for database investigations, analyze logs, perform root-cause analysis, and collaborate with development, QA, and product stakeholders.
Highlights
Hands-on application development combined with L2/L3 production support and technical-debt reduction. The role provides direct client interaction, cross-functional teamwork, and exposure to modern agile delivery and troubleshooting practices.
Description
Position Overview
We are seeking a developer skilled in Angular, .NET 10, and SQL Server to join an agile delivery team.
The role focuses on development in small change team, technical debt and production support, while working directly with clients and cross-functional teams using ServiceNow, Azure DevOps (ADO), or Jira.
Key Responsibilities
Own investigation, triage, and resolution of production incidents (L2/L3) for web applications.
Meet SLA.
Maintain and enhance Angular front-end and .NET 10 back-end components to deliver timely fixes and patches.Write and optimize T-SQL for diagnostics, fixes, and data investigations in SQL Server.
Manage tickets and work items in ServiceNow Perform log analysis, debugging, and root-cause investigations; produce RCA documents and remediation plansExperience working in Scrum and Kanban teams Participate in agile ceremonies (stand-ups, sprint planning, retrospectives) and collaborate with developers, QA, and product owners.
Communicate directly with clients during incident resolution, status updates, and post-incident reviews.
Create and maintain runbooks, knowledge-based articles, and operational documentation.
Support release activities, verify deployments, and perform post-deployment validation; participate in on-call rotations as required.Troubleshoot and support SOAP and REST web services / API integrations, including contract validation and error handling.
Mandatory Skills
Strong hands-on experience with Angular (TypeScript, components, services, RxJS).
Proficient in .NET 10 (C#), debugging, and building backend services/APIs.
Strong SQL Server skills: T-SQL, performance troubleshooting, stored procedures, query optimization.
Experience maintaining and troubleshooting SOAP and RESTful APIs (WSDL, SOAP faults, JSON/XML payloads, authentication).
Practical experience using ServiceNow or Azure DevOps (ADO) and Jira for incident and change managementProven client-facing experience with excellent verbal and written communication.
Solid problem-solving, prioritization, and time-management skills; ability to work under pressure.
Team-player attitude and experience working in agile teams.
Secondary Skills
Good understanding of Insurance domain.
Knowledge of cloud platforms (Azure preferred) and networking fundamentals.
Familiarity with Git, CI/CD pipelines, and automated deployment tools.
Familiarity with IIS, jQuery.
Familiarity with OAuth, JWT, and common API security patterns.
Experience writing unit/integration tests and contributing to test automation.
Experience and Qualifications
5 years of experience in application support or software development.
Hands-on experience with Angular, .NET 10 and SQL ServerBachelor’s degree in Computer Science, Engineering, or a related field.
