Azure DevOps Engineer

Role Overview We are looking for an experienced Azure DevOps Engineer to design, automate, and maintain cloud deployment platforms and CI/CD pipelines. You will work closely with development, infrastructure, security, and contact center teams to deliver secure, scalable, and automated solutions on Microsoft Azure and Genesys Cloud. The role requires strong hands-on experience with Infrastructure as Code, deployment automation, scripting, and CI/CD practices, with a particular focus on automating the promotion and migration of Genesys Cloud configurations across environments using CX as Code (Terraform provider). A major focus of this role is the automation of Genesys Cloud development and configuration migration across environments. While prior Genesys Cloud experience is considered an advantage, strong Terraform, scripting, CI/CD, and automation capabilities are essential. Candidates with a solid DevOps background and a willingness to learn the Genesys Cloud ecosystem are encouraged to apply. Key Responsibilities Design and maintain CI/CD pipelines using Azure DevOps and GitHub Actions.Automate infrastructure provisioning using Terraform.Design, develop, and maintain automated deployment processes for Genesys Cloud configurations across development, staging, and production environments.Implement Infrastructure as Code practices for Genesys Cloud using CX as Code (Terraform provider) to ensure consistent and repeatable deployments.Deploy and manage applications on Azure, AKS, and Azure Container Apps.Implement and support container platforms using Docker and Kubernetes.Integrate monitoring, security, and quality controls into delivery pipelines.Develop automation scripts using Python, NodeJS, or Bash.Manage release and promotion processes for Genesys Cloud developments and configurations through automated CI/CD pipelines.Troubleshoot deployment, infrastructure, and platform issues.Collaborate with development, operations, security, and business teams to improve delivery processes. Required Skills Strong experience with Microsoft Azure.Azure DevOps and/or GitHub Actions.Terraform and Infrastructure as Code (IaC).Docker and Kubernetes (AKS).Git, Azure Repos, GitHub.Scripting with Python, PowerShell, or Bash.Azure networking, Key Vault, and identity management.Experience with CI/CD pipeline design and automation.Strong automation mindset with hands-on experience in Infrastructure as Code and configuration deployment automation.Experience designing automated promotion processes between multiple environments (Dev, UAT, Production). Nice to Have Argo CD / GitOps.Dynatrace or Azure Monitor.ServiceNow Change & Release Management.Experience with cloud migration and enterprise environments.Azure Container Apps (ACA).Knowledge of Genesys Cloud architecture, administration, and configuration.Experience with Genesys Cloud CX as Code (Terraform provider).Experience automating contact center platform deployments and configuration management.Knowledge of DevOps practices within SaaS platforms such as Genesys Cloud. Profile 5+ years of experience in DevOps, Cloud Engineering, or Platform Engineering.Strong automation mindset and problem-solving skills.Able to work independently and collaborate across teams.Excellent communication skills and customer-focused attitude.