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Risk Associate with French

Entain — United Kingdom · Posted ~1 hour ago

Full-time Hybrid Visa History ✓ €1400 per month

Skills

French Customer service Fraud prevention KYC GDPR compliance Risk management Document review Problem solving

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Summary ✨ AI‑Generated

Join a hybrid risk team responsible for preventing fraud, resolving KYC queries and maintaining compliance with privacy and market regulations. You’ll communicate with customers, review documents and withdrawals, support risk-related investigations and collaborate with specialist teams on account and regulatory issues.

Highlights

Work in a hybrid risk function combining fraud prevention, KYC, regulatory compliance and customer care. The role provides exposure to financial-crime controls, document review and cross-functional risk operations.

Description

Job DescriptionThis is a hybrid role. As a Risk Associate you will work in the in the Risk team at Entain. The team's overarching aim is to catch and prevent fraud at our gaming websites, take care of KYC related queries and ensure that the team strictly follows all the GDPR and regulation requirements. Salary range for this role, based on experience level is 1400 Euros a month You Will: Maintain agreed service levels for the respective label(s)Communicate with players on account-related issues, resolving problems and ensuring high levels of customer careEnsure we are compliant with the GDPR and all market-specific regulatory requirementsAssist AFC, CDD, Player Protection and other Teams around KYC and Fraud/Risk issuesCreate SENs when translation and document clarification are needed, and participate in the process.Handle customer documents as part of the KYC or risk prevention flowProvide expertise & collect examples for the Documents LibraryReview customer withdrawals within the agreed time framesPerform overall review of accounts as part of withdrawal approval and fraud prevention proceduresAnalyze customer deposits and account categories to prevent fraud, correct errors and resolve problemsSuggest improvements to procedures, in the interests of fraud prevention and customer careInvestigate financial irregularities on accountsWork with colleagues in other departments to resolve account-related issues and prevent fraudHelp maintain quality control and customer care through analysis of player contactInvestigate risk issues relating to third-party processorsCheck gaming history.