DontApply.Club
Login Register

Customer Support Specialist

Easygenerator — Netherlands · Posted ~2 hours ago

Junior Full-time Visa History ✓

Skills

Customer support Customer communication Troubleshooting Bug identification Issue escalation Cross-functional collaboration Process improvement AI tools

🔓 Log in to save this job, tailor your resume & track your apply process — 7 days free, no card needed.

Log in to add to target list

Summary ✨ AI‑Generated

A customer support role at a fast-growing technology company focused on modern learning solutions. You will assist customers through chat, email, and calls, troubleshoot issues, escalate bugs, share best practices, collaborate with multiple internal teams, represent customer needs, and contribute to process improvements and performance goals.

Highlights

Customer-facing role in a fast-growing EdTech environment with hands-on AI exposure, cross-functional collaboration, opportunities to improve processes, and a focus on customer impact and professional development.

Description

About EasygeneratorWe’re a fast-growing EdTech scale-up on a mission to revolutionize learning through our award-winning authoring tool. Used by global giants like Kellogg’s, T-Mobile, and Siemens, Easygenerator helps organizations simplify knowledge sharing, fast, easy, and impactful. We’re an AI-first company, using cutting-edge tools both in our products and internal workflows. You’ll gain hands-on AI experience and develop a future-proof skillset while contributing to a fast-moving, high-impact product. What You’ll DoInteract with customers across chat, email, and calls Share best practices and recommendations Troubleshoot, identify, and escalate reported bugs, register customer complains and requests. Collaborate with Sales, Development, Marketing, and QA Represent the “voice of the customer” inside the company Contribute to process improvements and exceed KPIs What You BringBachelor’s degree or equivalent experience 1–2 years in a customer-facing role (support, success, service) Excellent English communication skills (written + spoken) Customer-first mindset with strong active listening skills General computer proficiency and SaaS product knowledge Ability to multitask and stay calm under pressure Positive, team-oriented, and proactive attitude What's in it for youBe part of a fast-growing scale-up where you make an impact from day one Join an international team of passionate, supportive colleagues Grow with us - new opportunities open quickly as we scale Thrive in an inclusive, diverse workplace where performance matters most Ready to join us?Apply now and help us deliver world-class support while shaping the future of EdTech!