Summary
✨ AI‑Generated
An AI Product Manager is sought to transform customer and employee workflows through AI-enabled products. You will engage customers and stakeholders, conduct user research, identify valuable AI opportunities, define product success metrics, and own the roadmap, backlog, and execution plan. The role is ideal for an independent product thinker who can turn ambiguous business problems into useful user experiences.
Highlights
Lead AI-enabled product initiatives focused on improving customer and employee workflows. The role offers ownership of product strategy, research, roadmap, execution, and measurable business outcomes while working directly with customers and stakeholders.
Description
We are looking for a "AI Product Manager - Customer Experience" position at Detroit, MI
Requirement Details:
Job Title: AI Product Manager - Customer Experience
Location: Detroit, MI
Duration : Long Term
Role Summary
We are seeking an AI Product Manager focused on transforming customer and employee workflows through AI-enabled products.
This role requires strong customer engagement, product thinking, project execution, and the ability to independently turn ambiguous business problems into valuable user experiences.
Key Responsibilities:
Engage directly with customers and stakeholders to understand needs, pain points, and workflows.Conduct user research and translate findings into product requirements and priorities.Identify opportunities to apply AI to improve customer experience and streamline processes.Define product success metrics related to adoption, engagement, retention, usability, and business value.Own the product roadmap, backlog, execution plan, and stakeholder communication.Work closely with engineering, data science, design, and business teams to deliver solutions.Proactively identify problems, recommend solutions, and drive work forward with limited oversight.Manage delivery activities, dependencies, risks, and priorities in the absence of a dedicated project manager.
Preferred Qualifications:
Experience in product management, customer experience, business analysis, or product delivery.Working knowledge of AI products, generative AI, machine learning, RAG, and AI agents.Strong communication, stakeholder management, user research, and facilitation skills.Experience defining and measuring the success of AI-enabled products.Automotive industry or automotive workflow experience is preferred.Comfortable working in an ambiguous, fast-moving product development environment.Curious, proactive, and capable of independently driving outcomes.
