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Senior Operations Manager

Delivery Hero — Germany · Posted ~2 hours ago

Senior Visa History ✓

Skills

Operations management Vendor management Process optimization Operational performance management KPI management Team leadership Strategic planning Stakeholder management

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Summary ✨ AI‑Generated

Lead local operations for a fast-paced digital business, with responsibility for operational performance, vendor relationships, process improvements, and team development. You will partner with regional and commercial stakeholders, shape execution plans, identify opportunities, and deliver initiatives that improve key performance metrics.

Highlights

Leadership opportunity focused on improving operational efficiency, shaping local strategy, managing vendors and internal teams, and delivering measurable improvements in commercial and operational performance.

Description

Job DescriptionJob Description Operations Manager – NFV is responsible for managing and improve local NFV operations through vendor management, optimizing processes & best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams What’s on Your Plate? Accountable for local NFV operational performance including both commercial & operational KPI'sWork with Head of NFV to shape the strategy/plan to achieve targets, ensuring regular reviews and reprioritizationWork with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiativesWork closely with key accounts on performance, opportunities and leverage relationship to build local market insightsScope and deliver local initiatives to improve ops metrics quantified with data analysisConsistently reviews performance, highlighting successes and areas of improvements supported by a target action planExpert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance.