Zoho CRM Developer

Overview We are seeking an experienced Zoho Developer with strong expertise in Zoho CRM to design, configure, automate, and integrate business-critical CRM solutions across the Zoho ecosystem. The ideal candidate combines deep technical knowledge of Deluge scripting, Zoho CRM APIs, and integration best practices with a strong understanding of sales, finance, and operational processes, and can translate business requirements into scalable, maintainable CRM architecture. Key Responsibilities • Design, configure, and customize Zoho CRM modules, layouts, fields, and relationships to support internal business processes across sales, finance, and operations. • Build and maintain automation using workflow rules, blueprints, approval processes, schedules, and custom functions to streamline business operations. • Write and optimize Deluge scripts for validation, automation, and advanced business logic within CRM and related Zoho applications. • Integrate Zoho CRM with Zoho Books, Zoho Creator, Zoho People, Zoho Analytics, and third-party systems through REST APIs, webhooks, and Zoho Flow. • Develop custom functions, connections, and marketplace-style widgets to extend CRM capabilities beyond native configuration. • Configure and maintain reports, dashboards, and analytics to give stakeholders clear visibility into pipeline, revenue, and operational metrics. • Manage data integrity through deduplication, validation rules, field mapping, and controlled import/export and migration processes. • Implement role- and profile-based access control, data-sharing rules, and security best practices across the CRM environment. • Troubleshoot and resolve issues in existing CRM automations, integrations, and customizations to ensure reliable performance. • Create and maintain technical documentation for modules, workflows, data models, and integrations. • Collaborate with cross-functional teams to analyze requirements and contribute to process automation and digital transformation initiatives. Required Skills & Experience • 3+ years of hands-on experience with Zoho CRM development and administration. • Proficient in Deluge scripting, with the ability to write clean, reusable, and well-documented code. • Strong command of Zoho CRM automation: workflow rules, blueprints, approval processes, schedules, and custom functions. • Solid understanding of the Zoho CRM REST API, connections, webhooks, and Zoho Flow for building custom integrations (using tools such as Postman or scripting languages). • Experience integrating Zoho CRM with Zoho Books, Zoho Creator, Zoho Analytics, or other Zoho applications for cross-application workflows. • Good understanding of CRM data modeling, module relationships, and role/profile-based user permissions. • Ability to analyze business workflows and translate them into clear technical specifications. • Knowledge of HTML, JavaScript, or other web technologies is a plus. Preferred Qualifications • Experience with enterprise-grade or multi-team Zoho CRM deployments and CRM administration at scale. • Familiarity with Zoho Catalyst, Zoho Sigma, client scripts, or CRM widget development is advantageous. • Exposure to CRM data migration, sandbox-to-production deployment, and change management practices. • Strong problem-solving and analytical thinking skills. • Excellent communication skills and the ability to work collaboratively in cross-functional teams.