AI Enablement & Automation Engineer

About The Company OnlineDoctor AG is a pioneering telemedicine provider dedicated to transforming access to dermatological care. Leveraging cutting-edge technology, the company connects patients with licensed dermatologists remotely, enabling timely diagnoses and personalized treatment plans without the need for in-person visits. With a focus on innovation, quality, and patient-centric solutions, OnlineDoctor AG aims to make healthcare more accessible, efficient, and convenient. The organization fosters a dynamic and inclusive work environment, emphasizing continuous learning and professional development. As part of its growth trajectory, OnlineDoctor AG is committed to integrating advanced AI and automation technologies to streamline internal processes and enhance service delivery. About The Role We are seeking an experienced AI Enablement & Automation Engineer to join our expanding team at OnlineDoctor AG. In this hands-on technical role, you will be instrumental in designing, developing, and maintaining automation solutions that optimize internal workflows and operational efficiency. Your primary responsibility will be to collaborate with cross-functional teams to understand their processes, identify automation opportunities, and translate these into reliable, scalable technical solutions. You will work extensively with APIs, scripting, and automation tools to integrate various internal systems such as SharePoint, Teams, Jira, Confluence, and Zoho, ensuring seamless data flow and operational continuity. Additionally, you will support the deployment and ongoing management of AI-enabled workflows, including AI assistants, document processing, and knowledge search functionalities. Your work will directly impact the company's ability to deliver high-quality healthcare services efficiently while maintaining compliance with healthcare regulations and security standards. Qualifications Professional experience in software engineering, automation engineering, systems integration, internal tooling, or a comparable hands-on technical role.Proven experience independently designing, building, and maintaining software, integrations, or automation solutions used in day-to-day operations.Strong practical programming or scripting skills and experience working with APIs, webhooks, data sources, business systems, and automation or integration tools.Practical familiarity with generative AI, AI assistants, or AI-supported workflows. Deep machine-learning or AI research expertise is not required.Understanding of authentication, authorization, secrets management, logging, monitoring, and basic cloud-security practices.Ability to understand operational problems and translate them into pragmatic, reliable, and maintainable technical solutions.Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders. Responsibilities Process Automation & Solution Development: Collaborate with teams to understand workflows, identify bottlenecks, and develop automation solutions that improve efficiency. Design and implement internal automation, AI assistants, document workflows, data extraction, classification, and knowledge search functionalities.Build and maintain integrations between AI services and internal systems such as SharePoint, Teams, Jira, Confluence, and Zoho using APIs, scripting, and automation tools.Solution Ownership & Operations: Take ownership of automation solutions beyond initial development, including testing, deployment, monitoring, troubleshooting, and continuous enhancement. Maintain and improve existing automation systems, establishing standards for integrations, access controls, error handling, and documentation.AI Enablement & Governance: Support teams in evaluating automation and AI initiatives, developing appropriate solutions, and using approved tools effectively. Work with IT, Security, Privacy, and Compliance teams to translate requirements into operational controls, ensuring solutions meet regulatory and security standards. Benefits At OnlineDoctor AG, we value our employees and offer a comprehensive benefits package designed to support your professional and personal growth. You will have the flexibility to choose remote work or work from our offices in Hamburg, St. Gallen, or Zürich, with a flexible schedule tailored to your preferences. We promote a learning culture with regular training, knowledge-sharing sessions, and opportunities for advancement. Our team-building activities include skiing trips, white-water rafting, and other social events, fostering a collaborative and inclusive environment. We provide a competitive salary, a choice of high-quality laptops, home office allowances, additional vacation days, and other perks to enhance your work experience. We are committed to diversity, inclusion, and creating a respectful workplace where everyone can thrive. Equal Opportunity OnlineDoctor AG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, gender, age, religion, sexual orientation, disability, or any other characteristic protected by law. We believe that diverse teams foster innovation and drive success, and we actively promote a culture of respect, tolerance, and equal opportunity for all applicants and employees.