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Technical Support Engineer - Azure AI

Infinityquest — Poland · Posted ~2 hours ago

Full-time

Skills

Azure AI Azure Cognitive Services Azure Machine Learning Incident management Production support Troubleshooting Root cause analysis Azure IoT Hub IoT Edge REST APIs Microservices Authentication Networking Application monitoring Cloud security DevOps Docker Kubernetes CI/CD

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Summary ✨ AI‑Generated

A Technical Support Engineer is sought to support AI and cloud solutions in production. The role combines incident management, troubleshooting, root-cause analysis, monitoring, REST APIs, microservices, IoT connectivity, real-time data processing, and cloud-native application support. Knowledge of DevOps, containers, cloud security, access control, privacy, compliance, and governance is valuable, alongside strong analytical and customer-facing communication skills.

Highlights

Hands-on technical support role spanning Azure AI, machine learning, IoT, cloud-native applications, monitoring, incident response, security, and troubleshooting, with significant customer and stakeholder interaction.

Description

Required Skills and Qualifications: · Hands-on experience supporting solutions built on Azure AI, Azure Cognitive Services, Azure Machine Learning, and related cloud services. · Strong understanding of incident management, production support, troubleshooting methodologies, and root cause analysis. · Experience with Azure IoT Hub, IoT Edge, device connectivity, data ingestion, and real-time data processing. · Good knowledge of REST APIs, microservices, authentication, networking basics, and cloud-native application support. · Experience reviewing application logs, monitoring dashboards, telemetry, s, and diagnostic data. · Working knowledge of DevOps practices, CI/CD pipelines, containerization, Docker, Kubernetes, or equivalent platforms. · Strong awareness of cloud security, access control, data privacy, compliance, and governance practices. · Excellent analytical, communication, stakeholder-management, and customer-facing support skills.