Summary
✨ AI‑Generated
A growing marketplace is seeking a Senior Operations Analyst to turn courier and partner data into operational decisions. You will own supply forecasting and planning, build self-service dashboards and automated reports, monitor operational KPIs, and create analytical tools that help the market stay efficiently resourced and high-performing.
Highlights
High-ownership analytics role directly influencing marketplace performance through forecasting, planning, automated reporting, dashboards, and KPI management. Strong opportunity to build practical tools used by operations teams every day.
Description
Job DescriptionJob Ref ID: JR0085133
YOUR MISSION
Join us as a Senior Operations Analyst and become a key member of Glovo Georgia's Operations team! Couriers and partners are the backbone of our marketplace, and you'll be the one turning their data into decisions, owning the forecasting, planning, and performance analytics that keep supply running efficiently.
This is a hands-on, high-ownership role: you'll build the tools and initiatives that directly shape how the market performs.
THE JOURNEY
Own end-to-end supply forecasting and planning, including seasonal initiatives like winter planning, so the market is always resourced ahead of demand.Build and maintain the dashboards and automated reports (Looker/Tableau, SQL, Python, Apps Script) that the Operations team relies on daily: accurate, self-service, and hands-off.Take ownership of performance management across supply and partner KPIs: delivery time, prep time, and other metrics that shape the customer experience, digging into root causes and proposing fixes.Drive budget efficiency: understand how we spend on courier pay and operations, and find ways to improve performance without increasing cost.Design, launch, and measure experiments and improvement initiatives, translating open-ended business questions into structured, actionable analysis.Partner closely with the Supply Lead on fleet quality, engagement, and risk topics to keep data and on-the-ground courier strategy moving in the same direction.Collaborate cross-functionally with Finance, Commercial, Quick Commerce, Real Time Operations, and Global Ops to keep local execution aligned with the bigger picture.Present your findings and recommendations directly to senior leadership - your ideas will have real visibility and real impact.
