ServiceNow Developer

Position: ServiceNow Developer | Enterprise Technology & Performance – Nicosia, Cyprus The Enterprise Technology & Performance team is rapidly expanding and seeking to recruit a dynamic and experienced individual to join the team as ServiceNow Developer, at the level of Consultant/Senior Consultant, in our Nicosia Office. The Team Deloitte is a Global Elite ServiceNow Partner, the highest level of partnership offered by ServiceNow and are proud to have been recognised as the ‘Global Partner Award Winner’ and ‘EMEA Regional Partner Award Winner’. We support the world’s largest and most complex organisations across all industries and help them achieve their goals. Whether that’s stepping up to deliver the workplace of the future or enabling service delivery across the whole enterprise. We deliver Enterprise-wide Transformation, bringing together IT, HR, Finance, Customer, Risk and Core Business Operations. At Deloitte, every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential. The Role In this role, the successful candidate will: Implement and maintain different ServiceNow modules and third-party integrations while working under the guidance of more senior team membersBridge the gap between business processes and platform capabilities, designing and configuring optimal solutions for complete digitalizationWork seamlessly within multi-functional teams, interacting with clients to understand their needs and build solutions that address themCommunicate complex technical concepts to non-technical stakeholders in a clear and concise mannerInteract with clients on a regular basis through face-to-face meetings, video/teleconferences, and email to understand client's processes and business problemsEnsure the integrity of the solution i.e., is compliant with industry standards and regulations, the solution is secure, and that data privacy is maintainedReview user stories to understand requirements and technical architecture documentation for solutionDevelop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation materialConduct unit testing and end-to-end testing of the technical development and fix related defects until final deployment across sub-production and production environmentsCreate clear and concise technical documentation, technical design documentation, build/configuration documentation, and release notesWrite scripts using JavaScript to implement business logic and improve user experience; attention to detail is important in coding and configuring ServiceNow applications to ensure accuracy and reliability Requirements Undergraduate degree from a reputable University2-3 years of previous experience, in designing and implementing SaaS solutionsSolid foundation in programming languages (JavaScript, AngularJS, HTML, CSS) and software development life cycle (SDLC) processes and practicesStrong analytical and problem-solving abilitiesExcellent communication and interpersonal skillsProactive and detail-oriented approachProficient in MS Office SuiteEager to acquire ServiceNow expertise and pursue certificationsExcellent command of written and spoken English Set yourself apart: Possession of any of the below will be considered an advantage: Experience in developing integrations leveraging point-to-point interfaces, Webservices (REST/SOAP), file-based transfersServiceNow certifications (CSA, CAD, ITSM, PPM, HRSD, CSM, etc.)Cybersecurity concepts understandingFamiliarity with relational databases (SQL, Oracle)Communication protocols knowledge (HTTP, JSON, API, etc.)Exposure on ITIL processesAbility to work independently Benefits Competitive remuneration packageProvident FundMedical coverage and life insuranceContinuous professional development and accelerated career growthGlobal mobility opportunities and international experienceFlexible hours and hybrid working (adapted to team-specific operational requirements)Friday afternoon off throughout the year34-hour week between July-September, including 2 afternoons off on Wednesday and FridayPublic Holidays falling on weekends given as paid Wellbeing Day off on the Friday beforeDress for your daySpecial types of leaveDeloitte Employee Assistance Program, providing 24/7/365 specialist counselling supportNeck massageSports teamsWorking Parents Flexible/Reduced Hours SchemePrenatal & Postpartum Support ProgramLactation roomNew Dad LeaveWedding & New Baby giftsFree parkingQuarterly All-Hands meetups; we share our successes, plans and socialise;Certification rewards Why Deloitte? Be the true you! We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you.Never stop growing! Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.We practice what we preach! As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values. Applications All applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted. Join us to make an impact together - Apply now!