Technical Product Owner - Northern Ireland

We're seeking a Technical Product Owner to join our Northern Ireland team. Reporting directly to the Head of Product Delivery (UK), they will sit at the intersection of business requirements, technical delivery, and project governance. This role works closely with Shaype's Product Delivery Manager, the Tech Lead and regional Business Analysts to gather, document and structure business requirements, translate them into clear specifications and delivery plans, and manage the project governance needed to get new products and features live. At Shaype, we prioritise a flexible working environment while valuing in-person collaboration. Our current working model includes 2 days in our Belfast office, with an expectation of additional office days as and when required. Who we are Shaype is a global fintech headquartered in Sydney and with offices in London, Belfast, Glasgow and Toronto. Over the past 8 years, Shaype has been building next-gen cloud solutions to allow for more flexibility, speed and control of payments to be put in the hands of our clients and customers. We serve both the consumer and business markets with innovative solutions delivered by the Shaype embedded finance platform. Our mission is to enable the world's most innovative financial and non-financial companies helping them remove complexity and empower their ability to deploy new business models, products and serve new markets in record time. The Shaype platform is a financial services enablement platform. Shaype offers brands the ability to create transactional banking experiences providing access to spending cards, accounts/digital wallets and domestic payment rails on a Software-as-a-service basis.At Shaype, we believe in the seamless integration of embedded financial services into all financial and non-financial companies. Built from the 'cloud-down' - we own our ecosystem with control to optimise and allow for flexible microservice integrations.Shaype's target companies range from traditional financial institutions through to fintechs and digital innovators and an increasing emphasis on well-known consumer brands that are essential to Shaype's mission of delivering extraordinary payment experiences. What we need We are looking for a Technical Product Owner to sit at the intersection of business requirements, technical delivery, and project governance. Based in Belfast, this role works closely with Shaype's Product Delivery Manager, the Tech Lead and regional Business Analysts to gather, document and structure business requirements, translate them into clear specifications and delivery plans, and manage the project governance needed to get new products and features live. This is a hands-on role for someone who is structured, analytical and comfortable driving multiple work streams to a deadline in a fast-growing company. This role is Belfast based and offers flexible working arrangements - up to 3 days per week working from home. Shaype Belfast is located at: Scottish Provident Building 7 Donegall Square West Belfast BT1 6JH About the role The role owns the analytical and project management rigour behind delivery: requirements traceability, impact and risk assessment, project planning, RAID logs, and stakeholder reporting. It works alongside the Agile squad, ensuring the Tech Lead and delivery team have the business context, well-specified requirements and a realistic delivery plan they need to succeed. Key Responsibilities include, but not limited to: Stakeholder Management & Communication Liaising with Shaype's Product Delivery Manager, regional Business Analysts, the Product team and clients to gather and validate business requirements (facilitated by the Product Delivery Manager / Customer Success team)Engaging with the Tech Lead on engineering feasibility, technical resourcing and roadmap planningReporting project status, risks and dependencies to the Head of Product Delivery and Programme ManagerCommunicating requirements, priorities and delivery plans clearly to technical and non-technical audiences Business Analysis & Requirements Documentation Producing clear, traceable requirements specifications, process flows and acceptance criteria for new products and featuresConverting business requirements into well-defined technical deliverables in partnership with the Tech Lead and Engineering teamUnderstand technical nuance of proposed solutions to playback to technical and non-technical stakeholdersEnsure team is balancing pragmatism and technical excellence in proposed solutions Project & Delivery Planning Developing and maintaining project plans, milestones and dependency maps across business and technical work streams to maintain alignment to broader programmesOwning RAID logs (risks, assumptions, issues, dependencies) and driving mitigation actions to closureMonitoring delivery progress against plan, flagging slippage early and re-planning as requiredSupporting resourcing and capacity planning conversations with the Tech Lead to ensure delivery remains on track Risk, Issue & Change Management Proactively identifying, logging and escalating risks, issues and blockers relating to scope, business value, implementation and priorityManaging change requests through impact assessment, approval and re-baselining of plansEnsuring the delivery team is not blocked and has a clear path to resolution on open issues Solution Analysis & Business Case Support Focusing on user flows and business outcomes, ensuring requirements are grounded in the problem to be solved rather than a prescribed technical solutionReviewing technical solution designs (produced by the Tech Lead) against business and client requirements Release & Implementation Management Producing release notes and supporting integration guides for client consumptionCoordinating UAT, handover and implementation planning with the Programme ManagerFacilitating meetings between business, client and technical stakeholders for handover, go-live and post-implementation review What experience you will have 5+ years' experience as a Business Analyst, Project Manager, or in a similar hybrid role within a complex business environmentDemonstrable experience gathering, documenting and structuring business requirementsExperience running project governance: project plans, RAID logs, status reporting and stakeholder management, using structured or Agile frameworks as appropriateExperience working in a start-up or scale-up environment with a complex stakeholder landscapeStrong ability to engage, influence and report to senior stakeholdersExcellent written and verbal communication skills, able to translate between business and technical audiencesStrong analytical and problem-solving skills with a focus on driving outcomes and operational rigourSolid understanding of technology and product development processesExperience working with teams based across several locations and time zones (London & Sydney)Ability to stay current with technology and software trends and present recommendations to create efficienciesNorthern Ireland-based roles are expected to work from the Belfast city centre office 2 days per week Attributes for success at Shaype Problem Solver At Shaype, we continuously seek innovative ways to improve, whether it's scaling efficiently, enhancing processes, or elevating the client experience. We value team members who don't just identify challenges but instinctively pursue solutions, thinking critically and acting proactively to drive meaningful change. Agility and Flexibility Success at Shaype means thriving in a dynamic, fast-moving environment. We look for individuals who are comfortable navigating ambiguity, adapting to change, and evolving alongside the business. Your ability to embrace new challenges with confidence and resilience will be crucial. Influencing and Collaboration Collaboration is at the heart of everything we do. Many roles at Shaype require engaging with stakeholders across all levels of the business, both domestically and internationally. Strong communication, relationship-building, and the ability to influence outcomes will be key to driving impact and achieving shared success. Build vs Run Success at Shaype requires balancing the delivery of new product capabilities with the management and optimisation of existing services. Multi-tasking Roles evolve as the business scales. You'll need to adapt, take ownership, and contribute beyond defined boundaries.