SRE Engineer

Lead Enterprise-Grade Infrastructure and Reliability for a Growing Multi-Product SaaS Platform Overview As the first dedicated Site Reliability Engineer (SRE), you will play a pivotal role in supporting a growing portfolio of AI-powered SaaS products that help organisations manage compliance, fraud, and corporate misconduct risks. You will be responsible for designing and scaling shared infrastructure, improving platform reliability, establishing observability and operational excellence, and strengthening security across multiple products. This is not a traditional infrastructure operations role. Instead, you will help create the systems, processes, and engineering foundations that enable sustainable business growth and enterprise-grade service delivery. Key Responsibilities Design, build, and operate cloud infrastructureDevelop and improve CI/CD pipelines and deployment processesEnhance system reliability, availability, performance, and securityBuild monitoring, alerting, and observability frameworksEstablish incident management and operational response processesDrive automation initiatives to improve operational efficiency and developer productivityContribute to backend application development where required (Go/Python) Technology Environment Infrastructure AWSDocker Backend GoPythonNode.js Databases MySQLPostgreSQLMongoDB CI/CD GitHub Actions Collaboration & Project Management SlackNotionJira AI-Enabled Development Environment The organisation actively leverages AI-powered development tools, including: Claude CodeCursorGoogle GeminiMicrosoft CopilotThese tools are available to all employees regardless of role and are embedded into day-to-day workflows. The company remains open to adopting additional AI solutions that further enhance productivity and innovation. About the Opportunity Given the highly sensitive nature of the data being processed, including internal communications and whistleblowing-related information, the organisation operates to security and operational standards that exceed those of many traditional SaaS businesses. As the product ecosystem expands, there is a growing need for scalable, repeatable infrastructure and development practices. To support this next phase of growth, the company is seeking its first dedicated SRE to lead both platform reliability and developer productivity initiatives. this is a full remote role, you may be required to come to tokyo at times but rarely Career Opportunities Build Enterprise-Grade Reliability from the Ground Up Work on mission-critical systems that handle highly sensitive enterprise data. You will help design and implement best practices for availability, security, compliance, and auditability while shaping the reliability strategy of the platform. Become a Core Platform Engineering Leader As the organisation evolves from a single-product business into a multi-product platform, you will play a central role in defining shared infrastructure, operational standards, and engineering best practices that will support future growth. Work Across the Full Engineering Lifecycle This role provides opportunities to contribute beyond infrastructure. You will work closely with application teams and, where appropriate, contribute directly to backend development using modern technologies such as Go and Python, further strengthening your overall engineering expertise and market value. Required Experience & Qualifications Experience designing, building, and operating cloud infrastructure (AWS, GCP, or equivalent)Experience architecting and operating systems with strong consideration for availability, performance, reliability, and securityDemonstrated ability to identify technical challenges and independently drive improvementsExperience developing backend web applicationsAbility to effectively leverage AI tools to solve problems, learn independently, and improve development efficiencyLanguage: Conversational+ Japanese AND Business level+ English or Chinese Preferred Experience & Qualifications Sone expereince in security