ServiceNow Developer

Job ID 2614893 Location Springfield, VA, US Date Posted 2026-07-24 Category Software Subcategory SW Engineer Schedule Full-Time Shift Day Job Travel Yes - 10% of the time Minimum Clearance Required TS.SCI Clearance Level Must Be Able to Obtain TS/SCI with Poly Potential for Remote Work ORA_ON_SITE Description SAIC is seeking a skilled and motivated ServiceNow Developer to join our team in support of an enterprise IT environment. The primary focus of this role is on the design, development, implementation, and enhancement of ServiceNow workflows and capabilities to address complex business and operational needs. The successful candidate will be responsible for developing custom modules, maintaining platform configurations, integrating ServiceNow with other enterprise systems, and ensuring adherence to best practices and security standards. This role involves collaboration with cross-functional teams, including stakeholders, system administrators, and process owners, to design scalable solutions that improve business processes, enable automation, and enhance operational efficiency. The ServiceNow Developer will work in a fast-paced, mission-critical environment to deliver innovative solutions that align with organizational goals. All work must be performed on-site in Springfield, VA. Key Responsibilities Design and Development  Develop and customize ServiceNow applications, modules, and workflows to meet business and operational requirements, leveraging modern best practicesPlatform Configuration  Configure ServiceNow components, including UI policies, business rules, client scripts, workflows, ACLs, and system properties, to enhance platform functionality and usabilityIntegration Management  Design and implement integrations between ServiceNow and other enterprise systems and data sources using APIs, middleware, and scripted solutionsCustom Applications  Build custom ServiceNow applications and modules to address unique organizational needs, providing scalable and efficient solutionsAutomation & Optimization  Create and maintain automated workflows, streamline processes, and identify opportunities to improve service delivery through automationTroubleshooting & Maintenance  Perform diagnostics, issue resolution, and platform upgrades while minimizing service disruptions and ensuring system securityDocumentation  Create and maintain technical documentation, including design specifications, workflow diagrams, and operational procedures for ServiceNow configurations and applicationsStakeholder Collaboration  Work closely with stakeholders, project managers, process owners, and technical teams to translate business requirements into tailored platform solutionsQuality Assurance  Conduct testing and validation of ServiceNow configurations and custom applications to ensure performance, scalability, and compatibility with organizational standardsUser Support  Provide support and training to end-users and administrators, ensuring optimal use of the ServiceNow platform and expanding platform adoption Qualifications Education High School Diploma/GED Certifications (CWF Requirements) Candidates must satisfy Cybersecurity Workforce Framework (CWF) ID 621 (Software Developer – Intermediate Level) requirements, as outlined by Navy COOLThis requirement can be met by possessing one or more of the following qualifying certificationsServiceNow Certified Application Developer (CAD)ServiceNow Certified Technical Architect (CTA)ServiceNow Certified System Administrator (CSA)ServiceNow Certified Implementation Specialist – IT Service Management (CIS-ITSM)ServiceNow Certified Implementation Specialist – IT Operations Management (CIS-ITOM)ServiceNow Certified Implementation Specialist – Customer Service Management (CIS-CSM)ServiceNow Certified Implementation Specialist – Human Resources (CIS-HR)ServiceNow Certified Implementation Specialist – Security Incident Response (CIS-SIR)OR This requirement can be met throughA Bachelor’s Degree in Cybersecurity, Computer Science, IT, or a related field Experience 2-5 years of professional experience managing and supporting enterprise-level ServiceNow environments Technical Skills Proficiency in JavaScript for scripting and customizations within the ServiceNow platformExperience developing and maintaining ServiceNow applications using ServiceNow Studio or Scoped ApplicationsAdvanced scripting knowledge, including Server-Side Scripts (Business Rules, Script Includes) and Client-Side Scripts (Client Scripts, UI Policies)Expertise in ServiceNow Glide API for database manipulation, API calls, and integrationsAbility to create and manage REST and SOAP APIs within ServiceNow for third-party integrationsExperience in creating and editing Workflows, Flow Designer, and Automated Tasks Clearance Requirement Active TS/SCI clearance with the ability to obtain and maintain a TS/SCI with Poly Work Environment and Notes On-Site Work  All work must be conducted on-site in Springfield, VAProgram Scope  Supports on-premises enterprise IT environments, including virtualized Windows servers, MS SQL Server databases, and networking layersSubcontractor Role  Responsibilities and compensation vary based on the subcontract agreement, with a competitive salary aligned to market rates and role-specific requirements Target salary range $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.