Client Relationship Manager

Dealroom helps governments, investors, corporates and ecosystem builders understand what’s really happening in global tech and startups.Our platform combines structured company data, market intelligence and AI-driven insights to support strategic decisions, from investment theses and policy design to corporate innovation and ecosystem development.Dealroom is trusted by leading organisations across Europe, North America and beyond, and we continue to expand internationally.We’re hiring a Client Relationship Manager to own and grow a portfolio of strategic customers and lead a team of account managers.This role sits at the intersection of commercial growth, long-term relationships and ecosystem development. You’ll work with existing clients to deepen adoption, expand accounts, and unlock new opportunities; both within organisations and across their networks.You’ll be expected to act as a trusted partner, not a reactive account manager. Success in this role comes from understanding client priorities, spotting expansion signals early, and connecting Dealroom’s platform to real strategic outcomes.What you’ll do: Grow and expand strategic accountsWork with a team of account managers and help Dealroom grow Net Revenue Retention by leveraging existing resources: from Marketing to Biz Dev.Own a portfolio of key clients across VCs, corporates, public bodies and ecosystem partnersIdentify and execute expansion opportunities (new teams, use cases, geographies)Manage renewals and long-term account plans with a commercial mindsetBuild trusted relationships and referralsDevelop strong relationships with senior stakeholders and decision-makersWork closely with partners and ecosystem actors to encourage warm introductions and referralsRepresent Dealroom as a long-term partner within the tech ecosystemLeverage ecosystems to drive growthUse Dealroom’s ecosystem intelligence to identify local opportunities within client regionsHelp clients activate their local startup, VC and corporate networks using the platformTranslate ecosystem insights into concrete commercial outcomesAct as a commercial bridge internallyBring structured client feedback to product and leadershipCollaborate with BD, marketing and product teams to align on expansion strategiesHelp shape how we approach account growth as we scale globally