Billing Specialist

Do you enjoy bringing structure to a dynamic environment? Are you comfortable working with numbers, contracts, customers, and colleagues? And do you want to make an impact in a team that works hard and laughs even harder?As our Billing Specialist, you manage the billing process from contract administration and invoice preparation to cash collection and customer communication. You ensure revenue is invoiced accurately, payments are received on time, and our financial administration remains reliable.You will work closely with Finance, Sales, Customer Success, and Delivery teams across several countries. You will also become a trusted point of contact for billing and contract-related questions.Key responsibilitiesManage the billing process, including contract information, hours, services, invoices, and bank transactions;Monitor outstanding invoices and proactively follow up with customers by phone and email;Answer customer questions about contracts, invoices, and outstanding balances;Work with Finance, Sales, Customer Success, and Delivery to ensure billing information is complete and accurate;Support month-end closing, prepare reports, and identify opportunities to improve processes;