SMB Account Executive

Job DescriptionWe are looking for an enthusiastic and results-oriented Small-Medium Businesses Account Executive to join our team. The role will focus on building, managing, and nurturing relationships with small to medium-sized restaurant and café partners, ensuring a positive and productive collaboration with efood. As an SMB Account Executive, you will be responsible for maximizing revenue, growing accounts, and delivering top-notch customer service to help our partners succeed. What you 'll do: Manage a portfolio of small to medium-sized restaurant partners, maintaining regular communication and ensuring strong, positive relationships.Work closely with partners to analyze performance metrics and identify opportunities for growth, providing data-driven insights and recommendations.Identify potential for upselling efood’s services, features, and promotional opportunities, aiming to maximize partners' revenue and increase their satisfaction.Onboard new partners effectively, providing them with the necessary training on efood’s platform, tools, and best practices.Act as the primary point of contact for partner issues, proactively addressing concerns, and coordinating with internal teams to resolve any challenges.Stay updated on industry trends, competitors, and market developments to offer valuable insights and support partners in a dynamic environment.Maintain accurate records of partner interactions, account status, and sales pipeline, providing regular reports to the Small-Medium Bussiness account Management