Site Reliability Engineer

WHO WE ARE? ALTEN – A Global Leader in Engineering and IT Services Founded in France in 1988, the ALTEN Group is a leading technological partner serving the world’s largest clients. In 2023, it achieved revenues exceeding 4.07 billion euros and employs over 57,000 people, 88% of whom are engineers and IT experts. ALTEN Polska has been operating for 13 years, supporting its clients' innovation, research and development, and IT systems. It has offices in Kraków, Warsaw, Wrocław, Gdańsk, and Poznań. It serves key industries such as aerospace, space, industrial solutions, automotive, railway, energy, finance, telecommunications, and retail. Areas of expertise: business analysis, cybersecurity, artificial intelligence, data analysis and cloud solutions, application development, software testing, project management, embedded software, quality management, industrialization, digital transformation, and industrial engineering. For more information, visit: http://www.altenpolska.pl Location: Kraków (hybrid, 8 office visits/month) What You’ll Do Serve as a Site Reliability Engineer in a global DevOps team, ensuring 24x7 availability of production services.Implement SRE best practices to enhance service availability, performance, security, and transparency.Resolve incidents, conduct root cause analysis, and facilitate post-incident reviews.Participate in software architecture design and apply SDLC principles (requirements, design, development, testing, deployment, maintenance).Define SLIs and SLOs, build and maintain observability to monitor operational performance, and execute action plans to meet desired metrics.Plan and execute application/infrastructure migrations, disaster recovery exercises, and product upgrades.Enhance automation and develop self-service capabilities to improve user experience and reduce manual effort.Provide on-call support in a rotation to ensure rapid response to critical incidents.Participate in scheduled maintenance activities, including weekends, to ensure system reliability and minimal disruption. Requirements 5+ years of experience in Production Application Support or Site Reliability Engineering.Strong troubleshooting, resolution, and issue prevention skills in high-pressure environments.Proficiency with automation, build, and monitoring tools (Ansible, Jenkins, Prometheus, Grafana).Strong analytical and troubleshooting skills.Hands-on engineering skills in Java, Python, Node.js, or SQL.Deep understanding of the Software Development Life Cycle (SDLC) and its principles.Excellent communication skills and ability to collaborate with globally dispersed, cross-functional teams and vendors. Nice to Have Experience supporting large Atlassian Jira and Confluence Data Center instances.Solid knowledge of observability and monitoring tools (Grafana, Prometheus).Ability to quickly learn and adapt to new technologies. We offer: We offer a full-time employment contract Location – Kraków; work model – hybridStable and long-term cooperationWell-defined career path at the European leader in engineering & IT consultingParticipation in company conferences, trainings, workshops, integration meetings, etc.Certification and training opportunitiesOpportunity to relocate and work in different ALTEN Polska branchesAfter completion of the project, opportunity to engage in a subsequent one within the companyIntroduction and cooperation with dedicated Competences Manager Benefits Medicover medical careMedicover dental careMedicover Benefits platformMedicover Sport cardReferral ProgramLayette for a newborn employee’s childGroup life insurancePension scheme We also offer cooperation based on a B2B or Contract of mandate (UZ). As part of this cooperation, you may have the opportunity to: Access the Medicover Sport program on a self-funded basisAccess the Medicover PlatformAccess Allianz insurance option on a self-funded basisAccess expert’s support from Competences Center and Practices & Expertise functionsSupport additional business initiatives (PoCs, client engagements, and technical assessments) under a separately agreed scopeAccess to professional certifications with our technology partners (e.g. Google, ISTQB)Participate in relevant industry eventsParticipate in the Knowledge Sharing ProgramParticipate in Referral programContinue cooperation through subsequent projects, after completion of the project Join our team and let’s build tomorrow’s world today! “By clicking the "Send" button, you agree to the processing of your personal data contained in the recruitment application by Alten Polska sp. z o.o., with its registered office in Warsaw, for the purpose of conducting the recruitment process for the position specified in the job advertisement. You may withdraw your consent at any time by contacting us at ALTEN_PL_RODO@alten.com, which will result in the termination of the recruitment process and the exclusion of your application from future recruitments. NOTICE: We kindly inform you that we will contact the selected candidates.