Summary
✨ AI‑Generated
Work as an IT Technical Analyst combining full-stack development and application support for business-critical operational systems. You will develop enhancements using C#, JavaScript, and SQL Server, troubleshoot application and database issues, assist end users, and collaborate with business and technical stakeholders. The role is primarily onsite.
Highlights
Permanent technical role combining software development with hands-on application support. It offers broad collaboration with operational teams and business stakeholders while working on business-critical systems and delivering application enhancements.
Description
IT Technical Analyst (Full Stack Development & Application Support)
Location: Milton, ON 4x per week onsite
Salary: $75,000 - $95,000
Type: Permanent
About the Role
Our client is seeking an IT Technical Analyst who combines strong development skills with hands-on application support experience.
This position supports critical manufacturing and warehouse operations and requires someone who is equally comfortable developing enhancements, troubleshooting user issues, and providing technical support for business-critical systems.
This is a highly collaborative role where you'll work closely with warehouse teams, business stakeholders, IT leadership, and third-party vendors to maintain, support, and improve operational applications.
Key Responsibilities
Design, develop, and support business applications using C#, JavaScript, and SQL Server.Provide application support and end-user assistance for warehouse and manufacturing systems.Troubleshoot application, database, and system issues and perform root cause analysis.Develop and maintain SQL queries, stored procedures, views, and database objects.Work directly with business users to gather requirements and implement system enhancements.Support integrations and third-party applications used within manufacturing and distribution operations.Recommend and implement process improvements to increase system efficiency and reliability.Maintain technical documentation and support procedures.Participate in a rotating on-call support schedule for business-critical systems.
Required Qualifications
3+ years of experience in Application Support, Technical Support, Software Development, or Technical Analyst roles.Hands-on experience developing applications using:C#JavaScriptSQL Server / T-SQLStrong experience supporting end users and troubleshooting production issues.Experience working with SQL databases, stored procedures, query optimization, and data analysis.Excellent communication and problem-solving skills.University degree in Computer Science, Software Engineering, Information Systems, or a related field.
Preferred Qualifications
Manufacturing, warehouse, logistics, or distribution industry experience.Experience supporting Warehouse Management Systems (WMS).SSIS, SSRS, or Power BI experience.ServiceNow experience.Experience working in a 24/7 operational environment.Agile or Azure DevOps exposure.
