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Field Service Engineer

Smt Gb — United Kingdom · Posted ~4 hours ago

Full-time Onsite

Skills

Equipment servicing Maintenance Mechanical repair Fault diagnosis Diagnostic tools Customer service Construction equipment

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Summary ✨ AI‑Generated

A field service engineering position responsible for servicing, maintaining, diagnosing, and repairing heavy equipment at customer sites. You will use technical and diagnostic expertise to resolve faults efficiently, communicate clearly with customers, and maintain high standards of service quality.

Highlights

Permanent field-based engineering role offering hands-on technical work, customer interaction, equipment diagnostics, maintenance, and repair. The role combines engineering expertise with opportunities to identify service needs and deliver high-quality customer support.

Description

Job Title: Field Service Engineer - Reading Location: Reading & Surrounding Areas Contract: Full-time, Permanent About the role We are looking for a Field Service Engineer to support our operations across the Reading area. This is a field-based role where you will be responsible for servicing, maintaining and repairing Volvo construction equipment at customer sites, ensuring we deliver a first-class experience to both internal and external customers. You will combine strong technical expertise with a commercially focused mindset, identifying service opportunities while delivering efficient and high-quality repair Key responsibilities You will be responsible for delivering on-site service and maintenance, ensuring machinery is repaired efficiently and customer expectations are consistently met. Service, maintain and repair Volvo construction and associated equipmentDiagnose faults using technical expertise and diagnostic tools, providing clear guidance to customersWork in line with quotations and time guides, identifying additional work where requiredComplete all reports, job cards and timesheets accurately in real timeIdentify opportunities to promote additional services and aftermarket solutions About you You will be a skilled and customer-focused engineer, comfortable working independently in a field-based role while maintaining high technical and safety standards. Engineering qualification (e.g. NVQ Level 3 / City & Guilds in Plant, HGV or similar)Proven experience maintaining and repairing heavy plant or construction equipmentStrong diagnostic and problem-solving skills across mechanical, hydraulic and electrical systemsExcellent communication skills with a customer-focused approach.Full UK driving licence and ability to work flexibly, including overtime and call-outs Desirable: Experience with welding or fabricationAdvanced knowledge of hydraulics, electrics or emissions systems Why join us? Alongside a competitive salary, we offer a wide range of benefits designed to support your health, wellbeing, finances and career development. You will be part of a supportive team environment with opportunities to grow and develop your skills. Closing date & Interview process We review applications on an ongoing basis and may close this advert early if sufficient suitable applications are received. Early application is therefore encouraged.