Summary
✨ AI‑Generated
An experienced software engineer is sought to build platform and backend services for an AI-powered customer experience environment. You will work on the integration layer connecting third-party customer support systems with proprietary AI capabilities, take ownership of meaningful engineering problems, and collaborate with a distributed team. Autonomy and strong engineering judgment are highly valued.
Highlights
Global engineering opportunity with autonomy and broad technical ownership. The role focuses on backend and platform engineering, integration with external systems, and building infrastructure around AI-powered customer experiences.
Description
DescriptionCompanyAt DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands.
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry.
We’re looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal.
We are a global company with offices in London, New York, and people across the world.
Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins.RoleWe are looking for an experienced software engineer to help us build our product.
You will be working on the platform and backend services of the product and also the middle layer that sits between third party customer support tools and our proprietary AI platform.
We value autonomy, ownership, pragmatism and impact.
Responsibilities include:Building new features or services for our no-code platform, analytics, admin console, data management functionality and othersOwning the architecture and delivery of distributed systemsWorking closely with product and internal stakeholders Designing and implementing maintainable and scalable architecture for consuming and providing APIsIntegrating with 3rd party systemsRequirementsRequired ExperienceAt least 3 years of professional experience with Scala; prior experience with another JVM language is welcomeUnderstanding of functional programming principles, with hands-on experience using functional programming librariesStrong knowledge of SQL and relational databases, particularly PostgreSQLKnowledge of Terraform, Docker, AWSExperience designing, developing, and deploying microservices-based architectures and HTTP RESTful APIsWe use a functional Scala stack built primarily on the Typelevel ecosystem, including: http4s, Circe, Cats, Cats Effect, FS2, Monix, and Slick.Interview ProcessOur interview process is designed to be clear, fair, and human — just like how we work day to day.Intro Call (30 mins) — A relaxed chat to learn more about you and share what we’re building.Technical Stage — Take-home challenge plus an on-site system design and live coding interview.Leadership Chat — Meet members of our leadership team to discuss long-term goals and mutual fit.Final Chat — A conversation with our CEO.We keep things efficient and most candidates complete all stages within 2–3 weeks.Benefitsð Thrive in a dynamic start-up cultureð 100k
120k annual salary depending on experienceð 34 days off — 25 annual + 8 public + your birthday!ð AI Training & Tooling – Access to AI education and tools ð Learning & Development Wallet – Budget for training and growth ð Lifestyle Wallet – Flexible allowance for wellbeing and lifestyleð³ Quarterly team socials & perksð Celebrate your birthday with a day off!ðWe are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Job SummaryID: BB53391416Department: Product DevelopmentType: full time
