Dev/Cloud Operations Engineer

Job Snapshot Location: Auburn, CA (Hybrid, 3 days in office / 2 days remote)Job Type: Full Time, PermanentReports To: VP Product & EngineeringAbout HuLoop Automation HuLoop Automation, headquartered in Auburn, California, is an AI-powered Work Optimization company helping banks, credit unions, retailers, and other regulated organizations get more done without adding headcount at the same pace. Our platform brings Human Workers, Robotic Workers, and Agentic Workers together as one team. Human Workers apply judgment, ethics, and strategic thinking. Robotic Workers handle repetitive, rules-based, high-volume tasks. Agentic Workers manage dynamic, context-aware processes that used to require constant human oversight. The unified Work Optimization Platform spans Productivity Discovery, Work Orchestration, Process Automation, Agentic Operations, Content Processing, QuickApp Builder, and Test Automation. Community banks, credit unions, and mid-market retailers use it to cut costs, reduce errors, and free their people for higher-value work. Our regulator-friendly approach and enterprise-grade architecture make HuLoop a natural fit for highly regulated industries. We're a fast-growing, venture-backed company built around a simple idea: work should be optimized, not just automated. Job Description The Dev/Cloud Operations Engineer is responsible for helping HuLoop build, deploy, operate, secure, and continuously improve its cloud, hybrid, and customer-hosted environments. This hands-on role supports software delivery, cloud operations, domain and Domain Name System (DNS) management, network support, infrastructure automation, production support, observability, and operational reliability. The role helps maintain platform stability by following established change controls, validating deployments, assisting with incident response, and helping prevent repeat issues.As HuLoop’s customer base expands across the United States and India, this role supports operational coverage for cloud, hybrid, and customer-hosted environments. The Dev/Cloud Operations Engineer participates in 24/7 on-call support, including nights, weekends, and holidays, and assists with production incident response across both regions. The role works with Engineering, Quality Assurance, Cloud Operations, Production Support, Security, and Product Management to support deployment reliability, system uptime, cloud governance, domain and DNS administration, network connectivity, observability, security, scalability, vulnerability prevention, and release quality. AI-assisted tools may be used to accelerate scripting, troubleshooting, documentation, and analysis; however, all outputs must be reviewed and validated before use in production environments. Job Responsibilities Build, maintain, and improve continuous integration/continuous delivery (CI/CD) pipelines across development, quality assurance, staging, production, and customer-hosted environments.Automate deployment, configuration, infrastructure provisioning, monitoring, and recovery processes.Support the operation, monitoring, security, and optimization of Microsoft Azure infrastructure, hybrid environments, and customer-hosted deployments.Support day-to-day cloud operations, including environment health, access controls, cloud resource configuration, capacity, availability, backups, patching, and service continuity.Support Cloudflare administration for domain management, Domain Name System (DNS), proxying, caching, redirects, firewall rules, Web Application Firewall (WAF) policies, certificate settings, and related edge security configurations.Assist with domain registrar coordination, DNS record changes, subdomain setup, routing validation, Secure Sockets Layer/Transport Layer Security (SSL/TLS) certificate validation, and domain renewal tracking.Provide network operations support for connectivity, routing, firewall rule coordination, virtual networks, subnets, private endpoints, Virtual Private Network (VPN) connectivity, load balancing, and network troubleshooting across cloud, hybrid, and customer-hosted environments.Support developer productivity by improving deployment workflows, build reliability, environment provisioning, release automation, and operational tooling.Partner with software engineering teams to troubleshoot application, API, service, database connectivity, runtime, and infrastructure issues across the full deployment lifecycle.Support mixed operating system environments, including Ubuntu, Windows Server, and Red Hat Enterprise Linux.Help improve platform stability, uptime, scalability, performance, elasticity, and operational resilience.Deploy, operate, and scale containerized workloads using Docker as HuLoop advances its container orchestration roadmap.Support infrastructure related to NGINX, Cloudflare, DNS, SSL/TLS certificates, routing, redirects, reverse proxies, application services, APIs, and runtime components.Support deployment, runtime operations, and production troubleshooting for Java, Tomcat, Spring Boot, Python, FastAPI, Angular, TypeScript, .NET, and containerized services.Improve release management through validation steps, smoke tests, deployment gates, rollback plans, and environment checks.Perform cloud operations tasks such as provisioning, scaling, configuration management, patch coordination, backup validation, disaster recovery readiness, and environment hygiene.Contribute to HuLoop’s platform engineering and cloud operations maturity by helping build self-service tooling, GitOps-based deployment workflows, environment automation, and Infrastructure-as-Code (IaC) practices so that infrastructure and application state remain declarative, version-controlled, repeatable, and auditable.Help prevent production issues by identifying risks before changes are deployed.Carry on-call responsibility on a rotating 24/7, follow-the-sun schedule spanning US and India teams, and participate in incident response, troubleshooting, root cause analysis, and corrective action planning at any hour.Create and maintain runbooks, deployment documentation, operational procedures, and environment standards.Help improve observability through better logging, monitoring, alerting, tracing, dashboards, service health indicators, and cloud cost/usage visibility, and support Artificial Intelligence for Information Technology Operations (AIOps) practices such as anomaly detection, predictive alerting, and automated triage to reduce alert fatigue and speed resolution.Assist with vulnerability prevention and remediation through scanning, dependency reviews, patching, secure configuration, and Development, Security, and Operations (DevSecOps) practices.Support secure secrets management, certificate management, DNS hygiene, access controls, firewall rules, and least-privilege operating practices.Support SOC 2 controls, audit readiness, customer security reviews, and operational evidence collection.Help ensure operational issues are documented, addressed, and not repeated.Help monitor and optimize Azure cloud spend using Financial Operations (FinOps) practices as HuLoop scales its infrastructure footprint.Use AI tools responsibly to accelerate scripting, troubleshooting, documentation, and analysis, while validating all outputs before production use. Job Requirements 3 to 7 years of experience in DevOps, Cloud Operations, Cloud Engineering, Infrastructure Engineering, Site Reliability Engineering, Platform Engineering, or production SaaS operations.Hands-on experience operating Microsoft Azure environments, including cloud resources, networking, security configuration, monitoring, scaling, and cost awareness.Experience or working familiarity with Cloudflare for DNS, edge proxying, caching, firewall rules, Web Application Firewall (WAF), redirects, and certificate-related configuration.Working knowledge of domain management, DNS records, subdomains, domain registrar coordination, SSL/TLS certificates, and domain renewal processes.Experience building and managing CI/CD pipelines using GitHub, GitHub Actions, GitHub Workflows, or similar tools.Experience with infrastructure automation, Infrastructure-as-Code (IaC), and GitOps tooling such as Terraform, Ansible, or comparable tools.Strong working knowledge of Linux server operations, including Ubuntu and Red Hat Enterprise Linux.Working knowledge of Windows Server, Windows services, PowerShell, and enterprise Windows environments.Working understanding of cloud networking, Domain Name System (DNS), routing, firewalls, load balancing, monitoring, logging, operational security, access management, backup and recovery practices, and incident response.Scripting or automation experience using PowerShell, Python, Bash, JavaScript, or similar languages.Working familiarity with core Dev/Cloud Operations tools, including GitHub, GitHub Actions, Azure Portal, Azure Monitor, Application Insights, Log Analytics, Cloudflare, Docker, NGINX, PowerShell, Bash, Python, Terraform, Ansible, and ticketing or incident tracking systems.Strong troubleshooting, documentation, communication, and problem-solving skills.Good judgment around production risk, change management, release readiness, and rollback planning.Ability to explain technical issues, risks, timelines, and resolution plans clearly and professionally to internal and customer-facing audiences.Ability and willingness to take on additional responsibilities as assigned by leadership to support HuLoop’s changing business priorities.Equal Employment Opportunity HuLoop is an Equal Employment Opportunity company that offers an excellent benefit package including Medical, Dental, and Vision. The company also offers paid vacation, holidays, and sick time.Candidates must be authorized to work in the United States.