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Junior Logistics Account Manager

Delivery Hero — Spain · Posted ~2 hours ago

Junior Visa History ✓

Skills

Account management 3PL management Data analysis KPI analysis Negotiation Operational improvement Partner relationship management KPI analytics Fleet management tools

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Summary ✨ AI‑Generated

Manage strategic relationships with third-party logistics providers in a fast-paced delivery environment. You will analyze fleet KPIs, identify operational bottlenecks, improve partner profitability and efficiency, and drive adoption of new operational tools and processes.

Highlights

Junior strategic account-management opportunity focused on logistics partners, operational efficiency, data-driven growth, negotiation, and measurable marketplace impact.

Description

Job DescriptionJob Ref ID: JR0081138 Glovo Spain is evolving its delivery model, and we are building the team to lead this transition. As a 3PL Account Manager, you will own the strategic relationship with 5-8 third-party logistics (3PL) providers. You won’t just manage accounts; you will be their strategic advisor. Your goal is to use data to help them scale, improve their unit economics, and ensure top-tier fleet performance. This is a high-visibility, fast-paced role where your negotiation and execution will directly impact Glovo’s marketplace health in Spain. Responsibilities Own partner relationships: Act as the main business partner for 3PL owners, driving regular reviews to align their growth with Glovo’s objectives. Scale volume & efficiency: Analyze fleet KPIs to maximize order volumes, fix operational bottlenecks, and improve partner profitability. Drive tool adoption: Onboard and pitch new Glovo tech, features, and processes to partners to optimize their daily operations. Manage contracts & SLAs: Ensure strict contract execution, lead commercial renegotiations, and guarantee high-quality service levels. Unblock problems cross-functionally: Work toe-to-toe with Billing, Pricing, Legal, and Ops to solve complex issues fast and ensure a smooth partner experience. Turn data into action: Partner with our Strategy & Data team to launch local initiatives and experiments based on marketplace insights.