Rider Operations Analyst

Delivery Hero — Germany · Posted ~2 hours ago

Mid Visa History ✓

Skills

Operations analysis Recruitment coordination KPI monitoring Continuous improvement Operational documentation Cross-functional coordination Rider operations KPI reporting Operational analytics

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Summary ✨ AI‑Generated

Support delivery operations by coordinating rider recruitment and onboarding, monitoring operational KPIs and agreed conditions, and driving initiatives that improve the rider experience. You will also process operational information and coordinate projects across key internal teams.

Highlights

Operations-focused analytical role involving rider recruitment, KPI ownership, operational monitoring, continuous improvement, documentation, and cross-functional project execution.

Description

Descripción del empleoColaborar en el reclutamiento y la incorporación de nuevos repartidores a la plataforma.Asegurar el cumplimiento de los objetivos y resultados clave del área.Gestionar y monitorear las condiciones operativas acordadas con los repartidores para asegurar el cumplimiento de KPIs.Coordinar estrategias e iniciativas de mejora continua orientadas a optimizar la experiencia de los repartidores.Procesar documentación e información operativa clave del área.Coordinar acciones de forma interfuncional con áreas clave y el equipo para garantizar la ejecución de proyectos.