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Junior Logistics Account Manager

Delivery Hero — Spain · Posted ~1 hour ago

Junior Visa History ✓

Skills

Account management Third-party logistics Partner relationship management Fleet KPI analysis Operational optimization Negotiation Contract management Partner profitability analysis Process implementation Stakeholder management

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Summary ✨ AI‑Generated

Join a fast-paced logistics team supporting the evolution of a delivery network in Spain. You will manage strategic relationships with several third-party logistics providers, use fleet KPIs to improve volume and efficiency, identify operational bottlenecks, support partner profitability, negotiate with stakeholders, manage contracts, and drive adoption of new operational tools and processes.

Highlights

High-visibility logistics account management role with strategic responsibility for external partners. The position combines relationship management, data-driven fleet optimization, negotiation, operational improvement, and technology adoption in a fast-paced environment.

Description

Job DescriptionGlovo Spain is evolving its delivery model, and we are building the team to lead this transition. As a 3PL Account Manager, you will own the strategic relationship with 5-8 third-party logistics (3PL) providers. You won’t just manage accounts; you will be their strategic advisor. Your goal is to use data to help them scale, improve their unit economics, and ensure top-tier fleet performance. This is a high-visibility, fast-paced role where your negotiation and execution will directly impact Glovo’s marketplace health in Spain. Responsibilities Own partner relationships: Act as the main business partner for 3PL owners, driving regular reviews to align their growth with Glovo’s objectives. Scale volume & efficiency: Analyze fleet KPIs to maximize order volumes, fix operational bottlenecks, and improve partner profitability. Drive tool adoption: Onboard and pitch new Glovo tech, features, and processes to partners to optimize their daily operations. Manage contracts & SLAs: Ensure strict contract execution, lead commercial renegotiations, and guarantee high-quality service levels. Unblock problems cross-functionally: Work toe-to-toe with Billing, Pricing, Legal, and Ops to solve complex issues fast and ensure a smooth partner experience. Turn data into action: Partner with our Strategy & Data team to launch local initiatives and experiments based on marketplace insights.