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Junior Strategic Account Manager - Third-Party Logistics

Delivery Hero — Spain · Posted ~1 hour ago

Junior Full-time Visa History ✓

Skills

account management strategic partnership management data analysis fleet KPI analysis negotiation contract management partner onboarding operational optimization data analytics KPI reporting

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Summary ✨ AI‑Generated

Join a fast-paced team shaping a delivery network through strategic partnerships with third-party logistics providers. You will advise partners on growth, analyze fleet KPIs, identify operational bottlenecks, improve profitability, support adoption of new technology and processes, and manage commercial relationships and contracts.

Highlights

Own strategic relationships with logistics partners, use data to improve fleet performance and profitability, and work in a high-visibility role with direct business impact.

Description

Job DescriptionGlovo Spain is evolving its delivery model, and we are building the team to lead this transition. As a 3PL Account Manager, you will own the strategic relationship with 5-8 third-party logistics (3PL) providers. You won’t just manage accounts; you will be their strategic advisor. Your goal is to use data to help them scale, improve their unit economics, and ensure top-tier fleet performance. This is a high-visibility, fast-paced role where your negotiation and execution will directly impact Glovo’s marketplace health in Spain. Responsibilities Own partner relationships: Act as the main business partner for 3PL owners, driving regular reviews to align their growth with Glovo’s objectives. Scale volume & efficiency: Analyze fleet KPIs to maximize order volumes, fix operational bottlenecks, and improve partner profitability. Drive tool adoption: Onboard and pitch new Glovo tech, features, and processes to partners to optimize their daily operations. Manage contracts & SLAs: Ensure strict contract execution, lead commercial renegotiations, and guarantee high-quality service levels. Unblock problems cross-functionally: Work toe-to-toe with Billing, Pricing, Legal, and Ops to solve complex issues fast and ensure a smooth partner experience. Turn data into action: Partner with our Strategy & Data team to launch local initiatives and experiments based on marketplace insights.