Associate Cloud Operations Engineer

We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix. This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans. We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good. We're selective about who comes on board, and you should be too. But if the above sounds like a match, get in touch today and get ready for the possibility of starting a once-in-a-career journey. Role Overview As an Associate Cloud Operations Engineer, you will be at the forefront of our software technology, assisting customers that are taking advantage of growing and evolving set of products in the cloud. You will be responsible for production deployments, automated configuration, observability & monitoring, security mitigations, manage support requests and issue resolution, bug identification. Every day will bring new and exciting challenges. While You Will Have An Opportunity To Learn and use ground-breaking technologies across Nuix’s eDiscovery, Review, Intelligence, Risk and Security platforms. Manage automated deployments, advanced system administration, optimization and troubleshooting techniques to provide unique solutions to our SaaS environment. Work hands-on with customers to engineering and architecture, deploy run highly dynamic solutions and SaaS instances running in our AWS environment. Location: This is a hybrid role; 3 days in the Sydney office. Key Responsibilities Excellent communication skills and love for learning Ability to take ownership of assigned tasks and see to completion Good understanding of Automation, scripting skills such as Terraform, CloudFormation, CI/CD Improve observability with metrics, logs, and traces Partner with stakeholders including, engineering, DevOps, customer support…etc. Participate in incident response and post-incident reviews with a blameless culture. Support production systems diagnose, troubleshoot and participate in on-call roster. Release and deployment manage deployments and rollouts, or functional testing. Security posture improvements, regular audits, patching and firewalling, hotfix deployments. Participate in on-call duties, participation in on-call roster, be available outside of business hours when required. Skills, Knowledge And Expertise 2+ years of experience as an Sys Admin, SRE, Cloud Engineer, or DevOps Engineer in a SaaS or large-scale production environment. Proven expertise with AWS infrastructure and services. Understanding of AWS services, networking, and distributed architectures. Good knowledge with Scripting and IaC (Terraform preferred). Familiarity with CI/CD automation, container orchestration (EKS/Kubernetes), and monitoring frameworks. Collaborative mindset — comfortable working unsupervised, across teams. A passion for automation, design, and continuous improvement. Desired Expertise AWS or Kubernetes Professional-level certification Experience with AWS SaaS environments Familiarity with FinOps and cost-optimization practices Exposure to security compliance (SOC2, ISO 27001, GDPR) Experience implementing chaos engineering or resilience testing About NUIX Nuix is an equal opportunities employer. Don’t let imposter syndrome hold you back! We welcome all applications and are a flexible employer. We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application. Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values. https://www.nuix.com/ As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values. Nuix Vision Finding Truth in a Digital World. Nuix Mission Statement Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence. Nuix Values TAKE OWNERSHIPRESILIENTUNAFRAIDTEAM NUIXHERO OUR CUSTOMERS We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to. Nuix is an Equal Opportunity Employer** Love the role, but not the right fit for you? Know someone that might be awesome for this role? We're always looking for talented people who want to make a real impact. If you refer someone and we successfully hire them, you'll receive a $1,000 gift card. Send referrals to recruitment@nuix.com or message us on LinkedIn. T's & C's apply. To all recruitment agencies: Nuix does not accept agency CV's unless we have an existing agreement. Please do not forward CV's to us, or our Nuix employees directly. Nuix is not responsible for any fees related to unsolicited resumes, or where there is not an agreement in place.