Cloud Engineer

About Us Southern Cross Health Insurance is shaping a healthier Aotearoa New Zealand. Our purpose is simple: empowering our members to live well for longer. We're here to give peace of mind through timely access to quality care, inspire healthier living, and lead positive change across the health system. As a New Zealand-owned, member-based organisation, we're building a future where wellbeing is at the heart of everything we do -- delivering exceptional value for our members and creating an environment where our people thrive. Now is an exciting time to join us. You'll be part of a high-performing, values-driven team where people are at the heart of everything we do -- and in return for your talent, you'll have the opportunity to grow, make an impact, and be proud of the difference your work makes. About The Role Southern Cross is guided by purpose, powered by people and technology. We're here to help almost one million members across Aotearoa New Zealand live well for longer - work with real scale, real responsibility, and a real opportunity to make a meaningful difference. As we accelerate our shift to a cloud-first, Azure-based technology estate, we're looking for an Azure Cloud Engineer to help maintain a resilient, cost-effective and continuously improving cloud infrastructure. This role plays a key part in our insourcing strategy - strengthening internal capability and supporting future cloud initiatives. This is a hands-on engineering role for someone who wants to design, build and support enterprise-grade Azure solutions, and who enjoys turning platform improvements, automation and self-service into real operational impact. About The Role Reporting to the Infrastructure Platforms Lead, you'll design and implement scalable, secure and highly available cloud solutions, and manage and monitor our Azure infrastructure for optimal performance and cost-efficiency. You'll collaborate on new platform features and infrastructure improvements, enhancing self-service, automation and standardisation, while also owning issue resolution - troubleshooting platform issues, performing root cause analysis, and implementing sustainable fixes. What You'll Do Design and implement scalable, secure, and highly available Azure cloud solutions Manage and monitor Azure infrastructure for optimal performance and cost-efficiency Collaborate on new platform features and infrastructure improvements Enhance platform capabilities for self-service, automation, and standardisation Identify, troubleshoot, and resolve platform-related issues Perform root cause analysis and implement sustainable solutions Manage incident processes and communicate with stakeholders Develop and maintain platform documentation, ensuring it's up-to-date and accessible Continuously monitor and optimise platform performance and scalability, identifying bottlenecks and implementing improvements What You'll Bring Deep working knowledge of Azure as our primary cloud: subscriptions and management groups, networking, identity (Entra ID, RBAC, managed identities), storage, Azure Monitor, and both IaaS and PaaS compute with the ability to design, build and support enterprise-grade solutions Expertise in Infrastructure as Code tools such as Terraform, Ansible or Pulumi to automate infrastructure provisioning and configuration. Working knowledge of Azure networking: VNets, subnets, NSGs, route tables and peering; Private Link and Private Endpoints with Private DNS zone design; load balancing and delivery across Azure Load Balancer, Application Gateway, Front Door and Traffic Manager, with WAF policies; and hybrid connectivity via ExpressRoute and VPN Gateway. Experience with Azure App Services, Function Apps, API Management, and related PaaS offerings Familiarity with Azure Monitor, Log Analytics and Application Insights for proactive performance monitoring, incident management, and root cause analysis Knowledge of Azure security best practices, including RBAC, Managed Identities, Key Vault, and networking security controls (firewalls, NSGs) Experience with CI/CD pipelines and tools for automating software delivery processes Strong scripting and automation skills (e.g. Python, Shell, PowerShell) to streamline operational tasks and reduce manual intervention Excellent problem-solving and troubleshooting skills Strong communication and collaboration skills, with a willingness to work across cross-functional teams/ vendors and share knowledge with others Why join us We're investing - in people, in technology, and in the mission. We're taking a long-term view - investing in our foundations, our people, and the capabilities that will shape the future of healthcare. You'll be part of our insourcing strategy, helping build lasting internal cloud capability and genuinely shape how Southern Cross builds and operates in Azure. We're building something worth joining. Our teams are growing, our employer brand is gaining real traction in market, and the way we show up for our members and each other is being noticed. This momentum has also been reflected externally - in 2026, Southern Cross placed 8th in the Kantar Corporate Reputation Index and 5th in New Zealand for Trust. Who We Are Ngākau nui. Āhurutanga. Tikanga. Join a proud, diverse team that's always there, always real, always true. If you thrive in a caring, honest and open culture, we think you'll love working with us. We know our team's culture and wellbeing drive us forward. That's why we prioritise not only professional development but opportunities to thrive personally. We offer exceptional work/life balance, and our people are encouraged - and rewarded - for living well. Southern Cross Employee Benefits Include: Five days of wellbeing leave per year Health insurance for you and your immediate whānau Life insurance cover and discounts on pet and travel insurance Extra parental leave benefits and financial wellbeing support Participation in our workplace wellbeing programme The option to purchase flexi leave for study, volunteering, or supporting your whānau An annual volunteer day to contribute to a cause with your team This role is Auckland based. While we appreciate interest from candidates in other locations, we're unfortunately not able to consider remote options. Have questions? Check out our FAQs for help with the application and recruitment process. We are proud to have taken the Pride Pledge, reflecting our commitment to inclusion and belonging. We also facilitate an active, employee‑led Diversity, Equity and Inclusion Forum, which includes our Rainbow Network, Māori Network, Pasifika Collective, and Neurodiversity and Whānau Support networks. If you share our commitment and passion, we'd love to hear from you.