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Micro-Fulfillment Center Operations Team Leader

Delivery Hero — Spain · Posted ~2 hours ago

Lead Visa History ✓

Skills

Operations management Team leadership People management Hiring and training Performance analysis KPI management Continuous improvement Supply chain operations Cross-functional collaboration Operational dashboards Data analysis KPI tracking

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Summary ✨ AI‑Generated

Lead a micro-fulfillment center and a team of roughly 30 frontline employees and leads. You will hire, train, and mentor staff, manage logistics and store operations, build performance visibility through data and dashboards, drive continuous improvement, and collaborate with multiple business functions.

Highlights

Leadership role with ownership of a fulfillment center and a team of approximately 30 employees, combining people development, KPI analysis, logistics, store operations, and long-term operational improvement.

Description

Job DescriptionTake full ownership of a BCN Micro-Fulfilment Center, transforming complex supply chain and store logistics into a flawless customer experience. You will build, mentor, and inspire a team of ~30 Front Line Employees and Leads while fostering a culture of continuous improvement through actionable data analysis. Partnering closely with cross-functional teams, you will scale operational efficiency and own the long-term success of the MFC business model. THE JOURNEY Be owner of part of the MFCs ES OKRs. Manage one MFCs of Barcelona (around 30 employees in charge). Manage a team of Picker and Couriers. Hire, train and mentor all the Team Members. Continuously facilitate analysis and dashboards to give visibility on the performance of the main operational KPIs. Develop MFCs business model with a 360º mindset. Coordinate all the operations of the MFC, both on the Logistics side and the Store. Work with a cross-functional team (Operations, CatMan, Finance, Health and Safety, Procurement…) to achieve quick and flawless execution. Lead project implementation analysis and translate it into actionable tasks to ensure continuous improvement.