Summary
✨ AI‑Generated
A Linux application support engineering role focused on troubleshooting complex production issues rather than infrastructure administration. You will investigate application, system, and networking behavior, analyze logs and processes, support deployments and upgrades, and resolve issues involving enterprise communication technologies. Applicants must be U.S. citizens or Green Card holders; sponsorship is not available.
Highlights
Hands-on production support role focused on application troubleshooting rather than infrastructure administration, with opportunities to perform root-cause analysis and collaborate directly with customers and engineering teams.
Description
U.S.
Citizens or Green Card holders only — No sponsorship available
Are you a Linux professional who enjoys troubleshooting complex application issues rather than managing infrastructure? We’re partnering with an established technology company seeking a Linux Support Engineer to support enterprise communication platforms in production.
In this role, you’ll investigate application behavior, analyze system logs, troubleshoot Linux environments, and work directly with customers and engineering teams to resolve complex production issues.
If you enjoy root cause analysis and solving challenging technical problems, this could be an excellent fit.
What You’ll Do
Troubleshoot enterprise applications running in Linux production environmentsInvestigate application, system, and networking issues to determine root causeAnalyze logs, processes, services, and system performanceSupport software deployments, upgrades, patches, and production changesTroubleshoot SIP, VoIP, and enterprise communication platformsCapture and analyze packet traces using Wireshark and tcpdumpCollaborate with customers, engineering, and development teams to resolve production issuesCreate technical documentation, implementation procedures, and support guides
What We’re Looking For
5+ years supporting Linux-based enterprise applicationsStrong Linux command-line troubleshooting skillsExperience diagnosing application performance and production issuesSolid understanding of TCP/IP, DNS, routing, and networking fundamentalsExperience with SIP, VoIP, or telecommunications technologiesAbility to interpret packet captures and system logsExcellent troubleshooting, communication, and customer-facing skills
Preferred Experience
Red Hat Enterprise Linux, CentOS, Ubuntu, or similarRTP, Session Border Controllers (SBCs), or Diameter protocolVMware or virtualization technologiesBash, Python, or other scripting languages
Why Join?
Competitive salary: $120K–$130KHybrid work scheduleWork on mission-critical enterprise communication platformsChallenging, hands-on technical environmentCollaborative team with opportunities to solve complex production issues
If you’re passionate about Linux, application support, SIP/VoIP, and root cause analysis, we’d love to connect.
Apply today!
