AI Engineer , Jr.

About the Company Samsung Electronics Benelux B.V. is part of Samsung Electronics, a global technology company focused on innovation, connectivity, and developing products and services that improve everyday life. Samsung promotes a culture centered on human experiences, progressive innovation, integrity, transparency, optimism, and social improvement. The company continues to invest in technology, infrastructure, and people to deliver solutions that support customers and businesses worldwide. About the Role Samsung Electronics Benelux B.V. is looking for an experienced and hands-on Data Center Engineer to support the operation, maintenance, and expansion of its global data center infrastructure. You will work at the heart of data center operations, combining technical expertise with physical infrastructure management, hardware troubleshooting, project coordination, and vendor management. The role involves installing and maintaining servers, networking equipment, security systems, structured cabling, and other critical infrastructure. You will respond to hardware-related support requests, manage equipment relocations, troubleshoot incidents, and ensure operational activities meet defined Service Level Agreements (SLAs). This position is well suited to an experienced data center professional who can work independently, coordinate with international vendors and remote teams, manage physical infrastructure, and participate in an on-call support rotation. Key Responsibilities Provide hands-on, onsite operational support for data center infrastructure.Execute infrastructure projects, including server relocations and hardware installations.Respond to ticket-based hardware support requests.Troubleshoot and resolve technical issues within defined SLAs.Safely relocate equipment between racks and data center locations.Unrack, uncable, transport, reinstall, and reconnect hardware.Diagnose hardware failures and respond to system alerts.Replace failed hard drives and other faulty components.Install servers, network equipment, security equipment, and structured cabling.Ensure physical installations meet industry standards and organizational best practices.Troubleshoot and maintain physical network components.Coordinate with third-party vendors for racks, power systems, network equipment, and structured cabling.Coordinate equipment deliveries and installation activities.Manage data center inventory and equipment records.Liaise with suppliers and logistics partners for domestic and international shipments.Coordinate remote hands activities when required.Manage Return Merchandise Authorizations (RMAs) for faulty equipment.Create, maintain, and improve standard operating procedures.Document infrastructure activities, incidents, and maintenance work.Support service provisioning and data center infrastructure projects.Participate in an on-call rotation for emergency incidents and outages.Collaborate with international stakeholders and remote technical teams.Identify opportunities to improve data center processes and operational efficiency. Required Qualifications Minimum 5 years of professional experience working in data center environments.Experience working with data center and network vendors.Experience coordinating service provisioning and equipment installations.Strong hands-on experience installing and troubleshooting server hardware.Experience working with network circuits and physical network infrastructure.Experience installing and troubleshooting structured cabling.Knowledge of structured cabling standards and best practices.Experience coordinating projects in data center environments.Experience with inventory management and control.Experience with remote hands coordination.Broad technical understanding of data center hardware and infrastructure.Strong understanding of networking technologies.Knowledge of cloud infrastructure and related technologies.Strong organizational and project coordination skills.Ability to work independently with limited supervision.Strong written and verbal communication skills.Proficiency with Google Workspace, particularly spreadsheets and shared documentation.Fluency in spoken and written Dutch.Fluency in spoken and written English.Willingness to work flexible hours and participate in an on-call rotation.Willingness to work five days per week in the data center.Willingness to travel internationally up to 10%. Technical Skills Data Center OperationsServer HardwareNetwork HardwareNetwork CircuitsStructured CablingRack and Stack OperationsHardware TroubleshootingInfrastructure InstallationPhysical Network InfrastructureData Center Inventory ManagementRemote Hands CoordinationVendor ManagementService ProvisioningHardware MaintenanceIncident ManagementSLA ManagementRMA ManagementCloud InfrastructureGoogle WorkspaceTechnical Documentation Project & Vendor Coordination The Data Center Engineer will work closely with internal teams, suppliers, logistics partners, and third-party vendors to ensure infrastructure activities are completed efficiently and according to technical requirements. Responsibilities may include coordinating: Rack installationsPower infrastructureNetwork equipmentStructured cablingServer installationsHardware replacementsEquipment shipmentsInfrastructure relocationsService provisioningVendor maintenance activitiesYou will help ensure that vendors complete assigned work according to required technical specifications, timelines, safety requirements, and quality standards. Data Center Operations This is a highly hands-on position requiring daily interaction with physical data center equipment and infrastructure. Typical activities may include: Installing and removing servers.Moving equipment between racks.Connecting and disconnecting cables.Replacing failed hardware components.Installing network equipment.Troubleshooting hardware failures.Managing rack infrastructure.Maintaining structured cabling.Responding to infrastructure incidents.Updating equipment documentation and inventory records. Team Structure You will join a small, experienced team of three professionals based in the Netherlands. The other team members perform similar data center engineering responsibilities and will support you as you become familiar with the environment. The manager is based abroad, making strong communication, independence, organization, and self-management important qualities for this position. Work Arrangement This is a full-time onsite position based in the Amsterdam area of the Netherlands. The successful candidate will be expected to work five days per week in the data center. The role includes participation in an on-call rotation to provide support during emergency incidents and infrastructure outages outside normal working hours. International travel of up to 10% may also be required. Compensation & Benefits Samsung offers a competitive compensation and benefits package that includes: Competitive salary and benefits packageHealth insurance fully reimbursed by Samsung6% personal pension contributionInternet allowance of €29.42 per monthBonus system with the potential to earn up to two additional months' salary per six-month period40-hour work weekNS Business Card with personal travel permitted25 vacation daysGood Friday as an additional day offOption to purchase up to 5 additional vacation daysSamsung mobile phone with unlimited calling and 10GB EU dataSamsung laptopEmployee discounts on Samsung productsEmployee product purchases up to €2,500 per year through the employee portalProfessional development opportunitiesSamsung UniversityYoung talent and leadership programsHealth and wellbeing initiativesOn-site fitness facilitiesOnline mental health supportPersonal gym sessions and wellbeing programsProfessional Development Samsung supports continuous employee development through learning, training, and career-development programs. Employees may have access to: Samsung UniversityLeadership development programsYoung talent programsTechnical trainingProfessional development resourcesHealth and wellbeing programsFitness facilitiesMental health support Ideal Candidate The ideal candidate is a technically strong, proactive, and detail-oriented data center professional who enjoys hands-on infrastructure work. You should be comfortable working independently, responding to technical incidents, coordinating with vendors, managing infrastructure projects, and working with international teams. Strong communication, organization, flexibility, and attention to detail are essential for success in this role. About Samsung Samsung's story began in 1969 with an ambition to help people achieve the impossible. More than five decades later, Samsung continues to innovate and develop technologies designed to improve people's lives. The company's global values include: Human Experiences: Putting people at the center of everything Samsung does.Progressive Innovation: Continuously finding new ways to improve people's lives.Rebellious Optimism: Challenging conventional thinking and the status quo.Integrity & Transparency: Acting responsibly and honestly with customers and partners.Social Improvement: Using technology to create accessible, sustainable, and positive outcomes for society. Equal Opportunity Samsung is committed to fostering an inclusive and respectful workplace where employees are valued for their skills, experience, perspectives, and contributions. The company supports equal employment opportunities and strives to create an environment where qualified individuals can develop their careers and contribute to the organization's success.