Senior Business Analyst

Title Business Analyst - Senior Description Note: This position will require the consultant to work from the office location 5 days per week. Responsibilities Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements. Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization. General Skills Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined. Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches. Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies. Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives. Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc. Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects. Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders. Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up. Experience developing strategies, preparing business cases and cost-benefit analysis. Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement. Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope. Awareness of emerging I&IT trends and technologies. Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills. A team player with a track record for meeting deadlines. Desirable Skills Experience in the use of information retrieval packages. Knowledge and understanding of Information Management principles, concepts, policies and practices. Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions. Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping. Experience in structured, object oriented and agile methodologies for user requirements. Experience developing performance measures for business analysis evaluation and subsequent follow-up. Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards Skills Experience and Skill Set Requirements Experience and Skill Set Requirements Core Skills - 45% Experience to feed work to the team and dedicated to looking ahead at upcoming work and grooming requirements so that they’re well-understood, documented, and ready to goExperience with Agile project methodologyExperience assembling requirements into coherent user storiesExperience in managing the Product Backlog Items, refining them and communicate changes to project manager/Team LeadRequirements documentation experience in the format of concise and clear user storiesBreaks epics down into stories and defines acceptance criteria in each storyProvides the team with the context they need, i.e., what part of The Big Picture they’re working onExpert in detailed analysis, conversations, and documentation that all user stories call forExperience establishing the backlog as a source of truth from which the team can deliverMeets with the Product Owner to understand the team’s workStory writer experience, make sure the myriad pieces of information that are discussed during a team standup are included in the stories; details, decisions, and dependencies, are documented in the in the right user story.Explain and present very complex technical analyses, options, proposals, reports and recommendations to clientsAnalytical and problem-solving skills to assess clients' business priorities and needs; to evaluate business and technical design alternativesExperience with user testing; working with UI/UX designer and business analyst to plan user testing sessions including screening and recruiting, facilitate user testing sessions, document and present research findings Technical Skills - 35% Working knowledge of business system technologies to provide technical expertise and adviceKnowledge of design, develop, test and implement systems solutions, and evaluate software/ hardwareProficiency in SQL database queryingKnowledge in API design, integration and technical requirement definitionHands-on experience with creating and managing user stories using Azure DevOpsExperience using AI tools on business requirements documentation and analysis Communication Skills - 15% Strong communication, consultation and interpersonal skills to determine client needs;Explain technical concepts to non-technical and technical audiences;Establish effective working relationships with I&IT management, clients, internal and external partners/ stakeholders and project staffCommunication skills to discuss client requirements;To discuss of systems development options and technical processes among project team;To discuss with clients, development and operational recommendations given limitations and considerations Writing skills to prepare project reports and presentations to explain analysis and recommendations;To prepare business cases for recommended approach to systems development or acquisitions;To prepare systems documentation and manuals;To prepare metrics and dashboard reports; and,To prepare research finding summary reports Public Sector Experience - 5% Experience within the public sector, particular with education systems 5 days onsite Must Have: Experience to feed work to the team and dedicated to looking ahead at upcoming work and grooming requirements so that they’re well-understood, documented, and ready to goExperience with Agile project methodologyExperience assembling requirements into coherent user storiesExperience in managing the Product Backlog Items, refining them and communicate changes to project manager/Team LeadRequirements documentation experience in the format of concise and clear user storiesKnowledge of design, develop, test and implement systems solutions, and evaluate software/ hardwareProficiency in SQL database queryingKnowledge in API design, integration and technical requirement definitionHands-on experience with creating and managing user stories using Azure DevOpsEstablish effective working relationships with I&IT management, clients, internal and external partners/ stakeholders and project staffCommunication skills to discuss client requirements;To discuss of systems development options and technical processes among project team;